Exceptional communicator; with the ability to prioritize and delegate tasks quickly while maintaining a focus on the bottom line; able to be flexible and analytical with a keen eye for details. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Lead Sales Associate
Dollar General
06.2019 - 08.2020
Trained, coached and mentored new sales associates for maximum performance.
Monitored sales team performance and provided constructive feedback.
Monitored customers for signs of security concerns and escalated issues to management.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Personal Banker II
FIRST CONVENIENCE BANK
02.2018 - 08.2018
Follow the established policies in accordance with the bank and the managers direction
Accountable for the personal achievement of monthly new account production as assigned by upper management
Process deposits and pay out funds in accordance with bank procedures, to record the transactions accurately and balance each day’s operations
Receive cash and checks for deposit, verify amounts, and look for check endorsements
Examine cash carefully to guard against acceptance of counterfeit checks and identification
Sale and prepare money orders, cashier checks, bank-to- bank wires, savings bonds, travelers checks and certificates of deposit
Process Western Union wires, cash advances and cross-sell bank services and products
Ship Dock worker
AMAZON FULFILLMENT CENTER
04.2016 - 03.2017
Load the Amazon freight trucks
Assist with the (TDR) Trailer Dock and Release process
Clearing conveyor jams
ICQA department
Used fork lifts, hand truck and pallet jacks to move materials on dock.
Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
Used hand-held scanners and physical logs to accurately track item movements.
Prepared pallets of boxes for easy transportation between customer and storage locations.
Direct Sales Field Retention Consultant/Technology Operations Engineer
TIME WARNER CABLE
04.2014 - 05.2016
Utilize consultative approach in an effort to present the value of TWC products and services Door to Door, with the purpose of retaining core products and customers, and selling TWC products and services to existing customers, and Win-Back customers from competitive service providers
Retain and upgrade cable services in accordance with company requirements and customer needs
Save customers from disconnecting or downgrading service; present benefits of products and services to customers including billing, technical, collections, and other types of inquiries
Document customer transactions, and provide accurate information to Order Entry Representatives
Navigating technology and understanding customers concerns
Investigate and resolve issues; configure systems to standard, educate users about company products/ equipment, and juggle scheduling demands.
Non-Commissioned Security Officer
GUARDSMARK SECURITY
09.2013 - 04.2014
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Checked and verified photo identification prior to granting facility access.
Monitored employee activities, confirming compliance with security regulations.
Overview
5
5
years of professional experience
Education
Associate of Applied Science - Business Administration
EVEREST COLLEGE
Dallas, TX
Associate of - Accounting
EVEREST COLLEGE
Dallas, TX
Skills
Brand Development and Marketing
Accurate Cash Handling
Client Relationship Management
Sales Initiatives
Inventory Oversight
Team Leadership
Account Management
Assignment Delegation
Inventory and Stocking
Sales Pitching
Opening and Closing Procedures
Computer Proficiency and Microsoft Office
Timeline
Lead Sales Associate
Dollar General
06.2019 - 08.2020
Personal Banker II
FIRST CONVENIENCE BANK
02.2018 - 08.2018
Ship Dock worker
AMAZON FULFILLMENT CENTER
04.2016 - 03.2017
Direct Sales Field Retention Consultant/Technology Operations Engineer
TIME WARNER CABLE
04.2014 - 05.2016
Non-Commissioned Security Officer
GUARDSMARK SECURITY
09.2013 - 04.2014
Associate of Applied Science - Business Administration