Brian Carter
Somers,NY
Summary
Results-driven Director with expertise in strategic planning, financial management, and operational efficiency. Achieved significant revenue growth through innovative solutions and cross-functional teamwork.
For the past three years, I have served as the Head of Traditional Funding for Spark Capital Group, which has recently rebranded as Donkey Loans.
During my tenure, I have led the SBA and Line of Credit lending team, successfully overseeing the funding of over $33 million in 2025 alone.
Overview
26
26
years of professional experience
Work History
Director of Traditional Funding
Donkey Loans
New York, NY
12.2022 - Current
- Led strategic initiatives to optimize loan processing workflows and enhance customer experience.
- Developed and implemented risk assessment frameworks to ensure compliance with industry regulations.
- Managed cross-functional teams to drive project execution and improve operational efficiency.
- Analyzed market trends to inform product development and positioning strategies for new loan offerings.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
- Drove significant market share growth with launch of innovative product lines.
Business Consultant
CKE Restaurant Holdings
Nashville, TN
07.2017 - 10.2019
- Analyzed operational processes to identify inefficiencies and recommend improvements.
- Developed strategic plans to enhance business performance and align with client objectives.
- Monitored corporate policies and procedures, ensuring compliance with federal regulations.
- Provided expert guidance on change management strategies, supporting organizations through periods of significant transition or restructuring.
- Facilitated workshops and training sessions for clients to build internal capabilities in areas such as leadership, team-building, and process improvement.
- Coached team members on effective problem-solving techniques and methodologies for sustainable success in their roles.
- Enhanced client profitability through cost reduction initiatives, including vendor negotiations and resource optimization.
- Streamlined operational workflows for increased efficiency by identifying bottlenecks and implementing process improvements.
- Implemented processes and procedures to improve overall efficiency in operations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Generated reports detailing findings and recommendations.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed effective improvement plans in alignment with goals and specifications.
- Frequently inspected production area to verify proper equipment operation.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Director of Operations
McDonald's
Statesboro, GA
10.2005 - 03.2016
- Streamlined operational workflows to enhance efficiency across multiple restaurant locations.
- Led training programs for management staff to improve customer service standards and operational consistency.
- Analyzed performance metrics to identify areas for process improvement and cost reduction initiatives.
- Developed strategic plans to optimize inventory management and reduce waste across all outlets.
- Fostered a culture of continuous improvement by mentoring team leaders on best practices in operations management.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Established and monitored quality assurance standards to achieve operational excellence.
- Analyzed customer feedback and identified areas for improvement to drive business success.
Regional Controller
McDonald's Restaurant
Atlanta, GA
04.2002 - 03.2005
- Oversaw regional financial operations ensuring compliance with corporate standards and local regulations.
- Developed and implemented budgeting processes to optimize resource allocation across multiple locations.
- Analyzed financial performance reports, identifying trends and recommending corrective actions to improve profitability.
- Led cross-functional teams in initiatives to streamline accounting procedures and enhance operational efficiency.
- Collaborated with leadership on strategic planning efforts, aligning financial objectives with overall business goals.
- Analyzed profitability trends within divisions, identifying opportunities for margin improvement through cost reduction or pricing adjustments.
- Improved cash flow management by optimizing accounts receivable and payable processes.
- Implemented robust inventory control measures to reduce waste and improve supply chain efficiency in the region.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
Field Operations Business Consultant
McDonald's Restaurant
Atlanta, GA
01.2000 - 03.2002
- Developed strategic initiatives to enhance customer satisfaction and operational efficiency.
- Led cross-functional teams to implement process improvements and reduce service times.
- Analyzed market trends to inform menu development and promotional strategies.
- Mentored junior consultants in best practices for operational assessments and client engagement.
- Collaborated with franchise owners to align business strategies with corporate objectives.
- Facilitated training workshops focused on leadership development and team performance enhancement.
- Increased client satisfaction by implementing tailored solutions for their unique business needs.
- Led process improvement initiatives that resulted in streamlined workflows and increased overall efficiency within the organization.
- Identified growth opportunities for clients by conducting thorough financial and risk assessments.
- Developed complete business plans and operational strategies for new and existing business.
- Mentored junior consultants, fostering professional development and sharing industry expertise.
- Guided clients through change management processes, minimizing disruptions to business operations.
- Designed and implemented training programs for client staff, boosting their skills and performance.
Education
Biology
Francis Marion University
Florence, SCSkills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Business planning
- Financial reporting
- Financial management
- Problem-solving
- Analytical thinking
- Conflict resolution
Timeline
Director of Traditional Funding
Donkey Loans
12.2022 - Current
Business Consultant
CKE Restaurant Holdings
07.2017 - 10.2019
Director of Operations
McDonald's
10.2005 - 03.2016
Regional Controller
McDonald's Restaurant
04.2002 - 03.2005
Field Operations Business Consultant
McDonald's Restaurant
01.2000 - 03.2002
Biology
Francis Marion University