Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
CustomerServiceRepresentative

Brian Centeno

Cedar Park

Summary

Dedicated Quality Assurance Specialist with 5+ years of experience in software testing, defect identification, and quality improvement. Adept at developing comprehensive test plans, collaborating with cross-functional teams, and ensuring software meets user experience standards. Seeking to leverage expertise in Agile methodologies and automation testing to contribute to high-quality software delivery.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Quality Assurance Specialist

Activision Blizzard
04.2020 - 12.2024
  • Conducted rigorous testing of software applications to identify and report defects, ensuring optimal product quality and contributing to the timely delivery of projects with minimal bugs.
  • Developed detailed test plans and test cases aligned with project requirements and specifications, ensuring comprehensive test coverage.
  • Collaborated closely with developers and UX/UI designers to validate design standards and improve the user experience, directly influencing the success of key features.
  • Executed manual and automated testing to verify functionality, usability, and performance, significantly reducing production defects.
  • Identified, documented, tracked, and communicated software issues using bug tracking tools like JIRA and Bugzilla, leading to faster issue resolution.
  • Played a pivotal role in projects such as Call of Duty Black Ops 6 and Call of Duty Modern Warfare 3, ensuring successful launches with record-breaking sales figures by delivering high-quality software.
  • Maintained thorough documentation of all test-related activities, ensuring reproducibility and compliance with quality standards

Game Technician

TopGolf
01.2019 - 04.2020
  • Maintained and repaired interactive golf games, ensuring a seamless and enjoyable customer experience.
  • Diagnosed and resolved technical issues promptly, reducing game downtime by 25%.
  • Collaborated with team members to implement improvements in system performance and reliability.
  • Provided excellent customer support by addressing game-related inquiries and ensuring client satisfaction.
  • Documented maintenance procedures and recommended upgrades to enhance equipment functionality

Education

High School Diploma -

Stony Point Highschool
Round Rock, TX
05.2017

Skills

  • Testing Tools: JIRA, Bugzilla, Selenium, Postman, Charles Proxy
  • Technical Skills: Test case development, defect tracking, automated testing, manual testing, equipment troubleshooting, and maintenance
  • Programming/Markup Languages: SQL, HTML
  • Soft Skills: Collaboration, problem-solving, attention to detail, communication, time management, customer service
  • Other: Agile methodologies, CI/CD processes, cloud platforms, performance optimization

Accomplishments


    Call of Duty Black Ops 6

  • Played a key role in testing and validating major features, collaborating with developers to resolve critical bugs and ensure a smooth user experience.
  • Contributed to a successful launch with record-breaking sales by ensuring the game met quality expectations and performance standards.
  • Call of Duty Modern Warfare 3

  • Developed and executed comprehensive test cases for new features, ensuring seamless integration and performance.
  • Worked with cross-functional teams to meet tight deadlines, resulting in a well-received product launch with significant market impact.
  • Call of Duty Modern Warfare 2

  • Collaborated with developers to identify and resolve high-priority issues during the development cycle, minimizing post-launch patches.
  • Helped enhance gameplay experience through meticulous testing, contributing to positive user feedback.

Certification

ISQTB

Languages

English
Spanish

Timeline

Quality Assurance Specialist

Activision Blizzard
04.2020 - 12.2024

Game Technician

TopGolf
01.2019 - 04.2020

High School Diploma -

Stony Point Highschool
Brian Centeno