Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brian Chase

Randleman,NC

Summary

Versatile, results-driven, and detailed-oriented professional, with hands-on experience in the field of business and total quality management. Demonstrate exceptional executive, interpersonal, and leadership skills reflected in the ability to build strong teams, establish rapport with all clients, and interface with different people from diverse backgrounds. Exemplify outstanding work ethic and sound decision-making skill in dealing with various corporate goals. Leverage proficiency in administering sales forecast, profit and loss progress, and outcome assessment, as well as technical proficiency in utilizing Epicor Prophet 21 software.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Inside Sale

Metals USA
Greensboro, NC
05.2016 - Current
  • Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.
  • Last year accomplished 12 million in sales at 30 percent profit margin.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Answered customers' questions regarding products, prices and availability.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Prospected continuously for new potential customers and maintained robust conversion rate.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules
  • Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications
  • Answered customers' questions regarding products, prices and availability
  • Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts
  • Created and updated customer accounts with relevant information
  • Used digital methods and traditional telephone approaches to generate sales leads
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential
  • Prospected continuously for new potential customers and maintained robust conversion rate
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
  • Used CRM software to maintain detailed contact logs and account records
  • Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams
  • Managed friendly and professional customer interactions

Branch Manager

Dillion Supply Company
Greensboro, NC
07.2014 - 05.2016
  • Prepare and present reports to the chief executive officer, which outline monthly store development , store inventory, product/service orders, as well as cycle and safety reports.
  • Proactively oversee outside and inside sales, accounts receivable and accounts payable, as well as inventory operations.
  • Supervise and coach inside sales person and maintain professionalism in interacting with various business representatives in negotiating and offering quality service.
  • Generate innovative solutions for department issues especially in organizing overall inventory and services.
  • Take part in leading and evaluating performances in alignment with the company's operations.
  • Provide support to inventory management solutions team in the delivery of services including consigned inventory, vendor managed inventory, vending capabilities, storeroom management, as well as with the services as being part of the Government Solutions (GSA) and supplyForce.
  • Played an integral role behind the company's growth and profitability for the first time in six years as current branch manager.
  • Expertly directed overall sales and product operations, which led to the significant improvement of monthly business revenue to a total of $100K.

Account Manager, Inside Sales

Pen-Tech
Greensboro, NC
01.2000 - 07.2014
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Drove efforts in totally replacing an expensive and off-the-shelf product availed by the customer, which enabled them to save $2,350 per unit.
  • Played an integral role in conceptualizing the waterproof monitor display for every Redbox DVD dispensing unit in America, which forced the opening of an entire factory to produce the units.
  • Successfully generated $330K in gross sales by developing and sourcing custom-written software for prevention of costly rewrites and long-term useful life of medical computer units at least for five to ten years.
  • Ensured the prevention of suspicious visitors from entering establishment premises by merging seven separate elements into one kiosk through creation and sourcing of custom-made standalone units.
  • Conceptualized and implemented a specialty transmission cable for the Emergency Management 911 facilities, thus saving $200 per unit while delivering $300K per year in sales revenue.
  • Served as the point of contact between major companies in driving technological advancement to achieve productivity in sales.
  • Received promotion from computer technician to sole sales staffer due to exceptional sales expertise and for obtaining top sales approximately $1M.

Education

Associate's Degree in Computer Technology - Computer Technology

ECPI School of Technology
Greensboro, NC
05.2000

Skills

  • Meet and exceed assigned sales goals
  • Provide profitable transactional business through solicitation, quoting, and email to grow the business
  • Assertively plan and execute sales programs in my territory
  • Technical proficiency in utilizing Epicor Prophet 21 software
  • Leverage proficiency in administering sales forecast, profit and loss progress, and outcome assessment
  • Versatile, results-driven, and detailed-oriented professional
  • Hands-on experience in the field of business and total quality management
  • Demonstrate exceptional executive, interpersonal, and leadership skills reflected in the ability to build strong teams, establish rapport with all clients, and interface with different people from diverse backgrounds
  • Exemplify outstanding work ethic and sound decision-making skill in dealing with various corporate goals

Certification

CompTIA A+ Certification

Certified Engineering Technologist

Customer Service Certification

Timeline

Inside Sale

Metals USA
05.2016 - Current

Branch Manager

Dillion Supply Company
07.2014 - 05.2016

Account Manager, Inside Sales

Pen-Tech
01.2000 - 07.2014

Associate's Degree in Computer Technology - Computer Technology

ECPI School of Technology

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Brian Chase