BRIAN CHEEK
Raeford,NC
Summary
Experienced, high-energy manager with a track record of maintaining staff satisfaction and meeting performance targets. Skilled in setting and enforcing consistent standards. I successfully managed multi million dollar stores while training future store managers.
I'm proficient in identifying strengths and weaknesses and effectively coaching and working with others. Excellent communication skills to understand and inspire team members to achieve higher level goals while maintaining a positive work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
STORE MANAGER
BIG LOTS
01.2024 - Current
- Created weekly schedule for approx 20 team members, ran business under guidelines for success, improved sales to plan 100%+ overall after taking over store
- Set a strategic plan to change customer attitude towards store and improve community relations to build sales
- Excelled in surpassing sales to plan goal and maintaining store operations, cleanliness, and employee morale.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Was in charge of hiring, training and mentoring new staff members.
EMERGING STORE MANAGER
WALGREENS
05.2023 - 01.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Worked in Pharmacy frequently to fill, modify, and change prescriptions.
- Managed Front end staffing and well as assisted with management of Pharmacy staffing
Store Manager // Training Manager
Dollar General
08.2020 - 05.2023
- Trained new store manager candidates for two weeks on how to successfully operate and run their stores, successfully trained and inserted 6 store managers into stores throughout the Raeford/Pembroke/Fayetteville N.C Area
- Set record low yearly shrink for this location as well as 100%+ sales to Comp for 2 years
- Applied performance data to evaluate and improve operations, promoted team collaboration, performance, and efficiency
- Set effective store schedules
- Reviewed and monitored scheduling, purchases and other expenses
- Approved regular payroll submissions for 15 employees while staying within the set budget
- Set, enforced, and optimized internal policies, reviewed performance data to monitor productivity.
Assistant Store Manager
Dollar General 04790
12.2018 - 08.2020
- Provided weekly work schedules to employees
- Maintained positive customer relationships
- Managed opening and closing procedures,
- Coached sales associates in product specifications
- Applied performance data to evaluate and improve operations
- Attained expert level of product knowledge.
Education
Bachelor of Science - Sociology
Coker University
Hartsville, SC12.2020
Skills
- Notary Public for State of North Carolina
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Budgeting, Forecasting, and Planning
Certification
Notary Public for State of North Carolina
Timeline
STORE MANAGER
BIG LOTS
01.2024 - Current
EMERGING STORE MANAGER
WALGREENS
05.2023 - 01.2024
Store Manager // Training Manager
Dollar General
08.2020 - 05.2023
Assistant Store Manager
Dollar General 04790
12.2018 - 08.2020
Bachelor of Science - Sociology
Coker University
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