Brian- Christian Taylor
Bristol,NH
Summary
Dynamic professional with a proven track record in public safety and customer service, honed across roles at New England Traffic Control and Market Basket. Excelled in quick decision-making and fostering customer loyalty, significantly enhancing workplace safety and customer satisfaction. Skilled in signaling techniques and adept at managing high-pressure situations with a positive demeanor.
Overview
16
16
years of professional experience
Work History
Flagger
New England Traffic Control
07.2022 - Current
- Ensured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.
- Used flagging tools such as stop and slow paddle.
- Assisted in setting up traffic control plans according to project specifications and local regulations, maintaining orderly work zones.
- Accustomed to nighttime flagging in high traffic areas.
- Displayed excellent decision-making skills under pressure while managing heavy vehicle traffic during unexpected events or incidents onsite.
- Managed work zones using large signs and hand signals to direct traffic.
- Work in all types of weather conditions
Sales Associate/ Delivery Driver
Dominos Pizza Inc.
11.2020 - 12.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept a strong and positive attitude with customers and coworkers
Sales Associate
Market Basket
10.2020 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Associate/ Deli/ Seafood
Market Basket
06.2011 - 03.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Recommended complementary purchases to customers, increasing revenue.
- Developed strong rapport with customers and created positive impression of business.
Line Assembler
Vitex Extrusion
04.2014 - 10.2016
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
- Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Followed specifics of each production run to perform high-quality work within specified tolerances.
- Promoted an efficient and positive work atmosphere by actively participating in team meetings, offering suggestions for improvement, and supporting fellow line assemblers during peak workload periods.
Customer Service Cashier
Munces Konvience
12.2010 - 06.2011
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
Dishwasher
New Hampton Prep School
11.2008 - 12.2010
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Stepped into additional roles during busy times to boost coverage of important stations.
Education
Diploma -
Newfound Regional High School
Bristol, NH06.2011
Skills
- Signaling techniques
- Safety policies and measures
- Quick decision making
- Public safety awareness
- Work well with others
Timeline
Flagger
New England Traffic Control
07.2022 - Current
Sales Associate/ Delivery Driver
Dominos Pizza Inc.
11.2020 - 12.2021
Sales Associate
Market Basket
10.2020 - 11.2021
Line Assembler
Vitex Extrusion
04.2014 - 10.2016
Sales Associate/ Deli/ Seafood
Market Basket
06.2011 - 03.2017
Customer Service Cashier
Munces Konvience
12.2010 - 06.2011
Dishwasher
New Hampton Prep School
11.2008 - 12.2010
Diploma -
Newfound Regional High School
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