Brian Chury
Rockwall,TX
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Results-oriented business leader with more than 30 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses. Versatile and innovative management professional skilled at seeing "big picture" while still also focusing on details. Expertise in business development and streamlining processes and systems. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Seasoned Operations Manager and talented leader with 25 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager of Operations
Toyota Of Rockwall-6 Months Contract
10.2023 - 04.2024
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Established standard operating procedures that enhanced employee performance.
- Ensured compliance with industry regulations, company policies, and best practices within all areas of operation.
- Delivered consistent results in challenging market conditions through sound decision-making based on comprehensive data analysis.
- Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
- Increased employee retention rate by creating professional development programs.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Owner
We Buy Cars LLC
07.2021 - 10.2023
- Managed day-to-day business operations
- Consulted with customers to assess needs and propose and negotiate purchase price
- Trained and motivated employees to perform daily business functions
- Enhanced operational efficiency and productivity by managing recon, budgets, accounts and costs
- Reconciled daily sales, returns and financial reports in QuickBooks
- Remained up-to-date on current used vehicle trends and attended Manheim and Adesa auctions to view and buy inventory
- Maintained up-to-date administrative records to monitor operational conditions
- Monitored market conditions to set accurate product pricing and take advantage of used vehicles emerging trends.
General Manager of Operations
Group1 Automotive
07.2017 - 06.2021
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Set, enforced and optimized internal policies to maintain responsiveness to demands
- Generated revenues yearly and effectively capitalized on industry growth
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives
- Trained, coached and mentored staff to support smooth adoption of new processes
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets
- Designed modern employee recognition program which boosted productivity and improved morale
- Improved productivity while reducing staffing and operational costs by 20%
- Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy
- Enhanced and redefined organizational structure to maintain company's competitive edge across PMA territories
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines
- Partnered with vendors and suppliers to effectively manage and budget
- Devised processes to boost long-term business success and increase profit levels
- Reviewed shift reports to understand current numbers and trends
- Identified and resolved unauthorized, unsafe or ineffective practices
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
General Sales Manager
Group1 Automotive
03.2011 - 07.2017
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives
- Upheld company policies and implemented standards fairly
- Maintained extensive knowledge of company products and services
- Developed and strengthened high-performance sales team
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction
- Handled customer relations issues, enabling quick resolution and client satisfaction
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies
- Supervised sales team of 30 people, stepping in to support employees and deliver smooth sales processes for clients
- Produced contracts, reports, letters, and proposals for clients
- Organized promotional events and interacted with community to increase sales volume
- Held weekly meetings with Sales, Business managers and sales staff to identify techniques to overcome sales obstacles
- Improved sales processes to streamline customer acquisition and onboarding strategies
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Initiated new sales and marketing plans for product roll-outs, distribution and media strategy
- Reduced expenses by effectively negotiating contractor prices, terms and service agreements
- Supervised sales team of 35 people, stepping in to support employees and deliver smooth sales processes for clients
- Developed and implemented comprehensive salesperson training program
- Held weekly meetings with General Manager to identify techniques to overcome sales obstacles.
Education
LCJVS
Lagrange, OHSkills
- Operational Efficiency
- Motivational Leadership
- Management Training
- Policy Development and Enforcement
- Staff Development
- Customer Service Management
- Inventory Management
- Staff training/development
- Customer Service
- Employee reviews
- P&L Management
- KPI Tracking
Certification
Ford
General Motors
Lexus
Toyota
Kia
ADP
Dealer Socket
Vauto
Timeline
General Manager of Operations
Toyota Of Rockwall-6 Months Contract
10.2023 - 04.2024
Owner
We Buy Cars LLC
07.2021 - 10.2023
General Manager of Operations
Group1 Automotive
07.2017 - 06.2021
General Sales Manager
Group1 Automotive
03.2011 - 07.2017
LCJVS
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