Summary
Overview
Work History
Education
Timeline

Brian Clark

Atkins,IA

Summary

Detail-oriented [Type] professional reliable in completing accurate work. Careful to check and verify documentation to prevent errors and minimize rework. I have Used overhead cranes to load and unload plate glass and different metal sash. I have loaded and unloaded large metal I-beams and large plates of sheet metal at the machine shop. I am most recently employed at Van Meter where i use both sit down and stand up lifts. I have been here for 21yrs without a single injury. i have done inventory, done deliveries ,heck i have done just about everything in a warehouse there is to do.. Looking for 8-12 hour Sat-Sun Extra Weekend hours where at some point i may work full time. Thank you..

Overview

29
29
years of professional experience

Work History

Returns Coordinator

Van Meter
Cedar Rapids, IA
01.2003 - Current
  • Received and processed customer returns, ensuring accuracy of product information.
  • Organized returned products for inspection and restocking.
  • Investigated customer complaints regarding damaged or incorrect items received.
  • Maintained records of all returned merchandise in accordance with company policy.
  • Analyzed return data to identify trends, such as common defects or discrepancies in customer orders.
  • Assisted customers with inquiries about their returns via phone and email.
  • Issued refunds to customers according to company policies.
  • Provided support to other departments by responding to requests for return information quickly and accurately.
  • Developed procedures and processes to improve efficiency of return operations.
  • Performed physical inventory counts of returned merchandise as required.
  • Ensured that all returns were handled within established timelines.
  • Provided guidance and training to new staff members on return process requirements.
  • Checked packaging to verify good quality, no damage and acceptable appearance.
  • Inspected returned items to identify damage or defects, documenting information in database.
  • Worked with team members to facilitate efficient returns and provide outstanding customer service.
  • Operated warehouse equipment to unload, move and store returned items in designated areas.
  • Reported discrepancies or product damages to maintain accuracy and efficiency goals.
  • Examined merchandise to determine problems and evaluate for possible solutions or repair.
  • Cleaned and disposed of boxes and packing material to maintain general housekeeping.
  • Exercised safety precautions to prevent injury or damage to products and equipment.
  • Attached identifying tags to track returned items and put back into re-saleable stock.
  • Input clear customer account notes in internal computer systems to document return reasons.
  • Identified critical distribution issues and reported to team leader or supervisor.
  • Leveraged computer, RF and powered equipment to put away and pull orders.
  • Attached identifying tags to track returned items and put back into stock.
  • Leveraged equipment to unload, move and store returned items in designated areas.
  • Triaged products for functionality and assessed visible conditions to determine resale eligibility.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Traced missing material and shipments through vendor and customer communications.
  • Delivered or routed materials to departments using handtruck, conveyor or sorting bins.

Shipping/Receiving Clerk

Sadler Machine shop
Cedar Rapids, IA
01.2021 - 12.2021
  • Received, inspected, and verified incoming shipments against purchase orders and packing slips.
  • Maintained accurate shipping records using computerized tracking systems.
  • Loaded and unloaded trucks with pallet jacks, forklifts, or other equipment as needed.
  • Prepared bills of lading to document product shipment details.
  • Inspected outgoing shipments for accuracy in quantity, type, weight, and conformance to specifications.
  • Sorted packages according to destination addresses before loading onto delivery vehicles.
  • Packed items into containers such as boxes, crates, barrels, bags or cartons for protection during shipment.
  • Weighed packages or freight to determine shipping charges and record weights on manifests or labels.
  • Cleaned work areas by sweeping floors and removing debris from the dock area.
  • Reported any damages of goods during delivery process to supervisor immediately.
  • Organized warehouse space for efficient storage of products prior to shipment.
  • Stocked shelves with inventory items when necessary.
  • Provided customer service regarding order status inquiries.
  • Operated hand trucks, forklifts, pallet jacks and other material handling equipment.
  • Performed daily cycle counts of inventory levels in stockroom areas.
  • Processed returns from customers in accordance with company policies.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Maintained inventory of shipping materials and supplies.
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
  • Obtained required documentation to process shipments and support movement.
  • Identified order discrepancies and damaged items and notified supervisor.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Weighed mail to determine correct postage.
  • Used vendor knowledge to determine shipping procedures, routes and rates.
  • Folded letters, circulars or other documents and inserted into envelopes for distribution.

Warehouse Worker

Iowa Glass
Cedar Rapids, IA
02.1995 - 02.2002
  • Received and processed customer orders for merchandise in a timely manner.
  • Verified accuracy of items picked, packed and shipped to customers.
  • Utilized RF scanners to scan products accurately and efficiently.
  • Maintained cleanliness of warehouse areas by sweeping floors, emptying trash cans and organizing shelves.
  • Executed picking tasks according to order specifications while meeting daily productivity requirements.
  • Followed safety protocols at all times when handling heavy equipment such as forklifts, pallet jacks and hand trucks.
  • Checked inventory levels on a regular basis to ensure sufficient stock availability for customer orders.
  • Loaded, unloaded materials onto, off of delivery vehicles using pallet jacks or other material handling equipment.
  • Inspected product quality prior to packing and shipping out orders.
  • Performed cycle counts on inventory items as needed to maintain accurate records of stock levels in the system.
  • Reported any damaged or defective items immediately to supervisor for further investigation.
  • Operated powered industrial vehicles safely including but not limited to forklift, reach truck and cherry picker.
  • Communicated with supervisors regarding any discrepancies between physical count results versus system records.
  • Assisted in loading and unloading containers from overseas shipments into warehouse storage areas.
  • Collaborated with team members in order picking processes ensuring efficient workflow.
  • Organized goods within the warehouse according to item categories, size or weight.
  • Ensured that all paperwork related to receiving, stocking and shipping is completed correctly in accordance with company policies.
  • Adhered strictly to safety regulations when operating machinery or working near hazardous materials.
  • Performed minor repairs on equipment as necessary such as changing light bulbs or lubricating moving parts.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Selected products and items from shelves and pallets for customer orders.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Pulled and packed product using various tools and equipment to meet order goals.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Cleaned and organized aisles, work stations and floors to promote operational productivity.
  • Confirmed items picked for orders by keying codes into system.
  • Kept products separated, organized and in good rotation to meet customer order specifications.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Isolated damaged items to predefined marked area to report to supervisors.
  • Monitored product quality, reporting problems to mitigate safety issues and improve processes.
  • Estimated weights, heights and centers of balance to make precise placements.
  • Shifted and moved products inside delivery vehicles to stack properly for safe transportation.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Operated forklift and pallet jack to transport heavy loads.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Read orders to verify attributes and quantities of merchandise.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.

Education

High School Diploma -

Center Point-Urbana High School, Center Point, IA
1989

Timeline

Shipping/Receiving Clerk - Sadler Machine shop
01.2021 - 12.2021
Returns Coordinator - Van Meter
01.2003 - Current
Warehouse Worker - Iowa Glass
02.1995 - 02.2002
Center Point-Urbana High School - High School Diploma,

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Brian Clark