Summary
Overview
Work History
Education
Skills
Timeline
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Brian Cocomero

Islip

Summary

I've proven to myself time and time again that I am a fast learner and can excel in fast-paced environments. I've leveraged my strong work ethic and interactive communication skills at Kleibers Deli, enhancing customer satisfaction and reducing labor costs. My expertise in food safety compliance and ability to foster teamwork have consistently resulted in high-quality service and reduced food waste, contributing to a loyal customer base and efficient operations. I've connected with many customers throughout my years of work and have found that these customers find me dependable and consistent.

Overview

2
2
years of professional experience

Work History

Kleibers Deli

John Boccone
06.2023 - Current
  • Enhanced customer satisfaction by providing exceptional product recommendations and personalized service.
  • Managed deli operations efficiently, resulting in reduced labor costs without sacrificing customer service quality.
  • Provided training and mentorship to new hires, fostering strong teamwork within the deli department.
  • Reduced food waste by implementing proper inventory management and rotation practices.
  • Ensured consistent product quality by conducting regular inspections and taking corrective action when necessary.
  • Developed loyal customer relationships through knowledgeable assistance with specialty products such as cheeses, meats, and prepared foods.
  • Cultivated an atmosphere of exceptional service by consistently anticipating consumer needs during busy times or peak seasons.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Learned other co-workers' work tasks to train as backup.

Kitchen Kabaret

Ryan King
11.2022 - 12.2022
  • Fostered positive relationships with co-workers, creating an environment conducive to collective success and personal growth within the team dynamic.
  • Maintained a clean work environment cleaning up after my co-workers.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained proper rotations of products in order to keep things from spoiling.

Education

Bachelor of Science - Business Management

Farmingdale State College
Farmingdale, NY
05-2027

Skills

  • Stocking shelves
  • Sanitation procedures
  • Food safety compliance
  • Product rotation
  • Display design
  • Strong work ethic
  • Honesty and integrity
  • Loading and unloading
  • Interactive communication skills
  • Flexible schedule
  • Equipment use
  • Menu memorization

Timeline

Kleibers Deli

John Boccone
06.2023 - Current

Kitchen Kabaret

Ryan King
11.2022 - 12.2022

Bachelor of Science - Business Management

Farmingdale State College

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Brian Cocomero