Brian Coffman
Powell,Ohio
Summary
To advance my career in a long-term professional role in which I can utilize my experience and knowledge in sales and service to maintain customer relationships and grow my customer base. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Hardworking employee enthusiastic about learning Transdev field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Road Supervisor
Transdev
05.2024 - Current
- Teach and train new drivers on defensive driving techniques.
- Promoted a safety-first culture by providing ongoing coaching, feedback, and support to staff members.
- Participated in safety meetings by answering questions from staff members.
- Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
- Monitored safety practices of new and existing employees.
- Developed targeted safety campaigns aimed at reducing specific types of incidents within the organization.
- Reviewed company processes and suggested methods that would improve overall safety for employees.
- Completed workplace safety and hazard inspections.
- Led safety committee meetings, fostering open communication among team members regarding workplace concerns and improvement opportunities.
- Evaluated new tools or equipment for safety concerns, ensuring proper training and guidelines were in place prior to implementation.
- Trained company employees in safety procedures and provided in-depth documentation for review.
- Led employee training on safe usage of equipment.
- Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
- Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
- Streamlined safety documentation processes by implementing an efficient record-keeping system.
- Assisted in accident investigations, identifying root causes, and recommending corrective actions to prevent future occurrences.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Responded to any emergencies as instructed and with utmost efficiency.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
- Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
Driver
Transdev
03.2024 - Current
- Pretrain Inspection Transporting Passengers Safely To Their Destinations Post Trip Inspection Completing Paper Manifests
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Minimized liability by consistently following road rules when driving.
Overnight Stock
BJ'S Wholesale
11.2023 - 03.2024
- Insured All Deliveries Were Put Away And Stocked In Proper Areas Restock And Replenish Stock
- Aided in-store preparations for large sales events such as Black Friday or holiday shopping seasons, ensuring optimal product availability and presentation.
- Demonstrated adaptability by quickly adjusting to changes in merchandise layouts or stocking priorities as directed by management.
- Upheld a high standard of professionalism and punctuality by consistently arriving on time for scheduled shifts and maintaining a positive attitude while working overnight hours.
- Provided support during daytime operations if needed due to staff shortages or high-volume periods, demonstrating flexibility in scheduling availability.
- Participated in regular training sessions to stay updated on company policies, procedures, safety regulations, and product knowledge.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
Route Sales Driver
Heartland Bakery
07.2023 - 11.2023
- Manage customer relationships Manage multiple sales accounts to maximize profits for both our customer and our company Schedule and dispatch service routes strategically Operate a company vehicle in a safe an orderly fashion with a clean driving record Receive in, replenish, and maintain proper inventory and verify loads on delivery vehicles Follow Health and Safety codes
- Managed product returns, minimizing waste by identifying potential solutions or alternative uses for returned items.
- Demonstrated strong problem-solving skills in resolving unexpected challenges encountered during daily route operations efficiently.
- Streamlined route operations by identifying and implementing new technologies to enhance productivity and improve customer satisfaction.
- Developed new business opportunities within assigned territory through prospecting efforts and targeted marketing strategies.
- Maintained accurate records of inventory, sales, and delivery information for timely reporting to management.
- Enhanced customer satisfaction through prompt resolution of service issues and regular follow-up to ensure ongoing satisfaction.
- Achieved consistent on-time deliveries by efficiently planning and organizing routes based on customer needs.
Grill Cook
Avi Food Systems
03.2023 - 07.2023
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Stored and handled goods correctly to maintain freshness and condition.
- Trained new staff members on grill station operations, resulting in improved overall performance of the team.
- Established and maintained productive staff relationships for positive working environments.
Route Sales Driver
Nickles Bakery
10.2021 - 03.2023
- Verified trucking information, customer information, and billing rates Coordinated with a team on ways to make processes more efficient Manage multiple sales accounts and gained new accounts daily Strategically map out deliveries for maximum capacity and time management Operate a company vehicle safely Verify inventory on delivery vehicles and proper storage
- Drove team revenue totals by bringing in top sales numbers.
- Demonstrated strong problem-solving skills in resolving unexpected challenges encountered during daily route operations efficiently.
- Collaborated with team members to achieve shared goals, such as covering additional territory or assisting in training new employees.
- Successfully managed customer accounts, ensuring accurate billing and timely payments were received.
- Consistently met or exceeded sales targets by diligently tracking progress toward goals throughout each sales period.
- Maintained accurate records of inventory, sales, and delivery information for timely reporting to management.
Route Sales Driver
Orlando Baking Company
02.2019 - 03.2020
- Manage customer relationships Manage multiple sales accounts to maximize profits for both our customer and our company Schedule and dispatch service routes strategically Operate a company vehicle in a safe an orderly fashion with a clean driving record Receive in, replenish, and maintain proper inventory and verify loads on delivery vehicles Follow Health and Safety codes
- Demonstrated strong problem-solving skills in resolving unexpected challenges encountered during daily route operations efficiently.
- Managed product returns, minimizing waste by identifying potential solutions or alternative uses for returned items.
- Maintained records of sales and customer information to support accuracy.
- Developed strong customer base through efficient and reliable service.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Delivered orders to customers to drive full satisfaction.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Route Sales Driver
Nickles Bakery
10.2017 - 02.2019
- Verified trucking information, customer information, and billing rates Coordinated with a team on ways to make processes more efficient Manage multiple sales accounts and gained new accounts daily Strategically map out deliveries for maximum capacity and time management Operate a company vehicle safely Verify inventory on delivery vehicles and proper storage
- Drove team revenue totals by bringing in top sales numbers.
- Demonstrated strong problem-solving skills in resolving unexpected challenges encountered during daily route operations efficiently.
- Managed product returns, minimizing waste by identifying potential solutions or alternative uses for returned items.
- Streamlined route operations by identifying and implementing new technologies to enhance productivity and improve customer satisfaction.
- Communicated regularly with dispatcher for delivery route details and changes.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Analyzed sales and customer data to identify buying trends and offer recommendations.
- Maintained positive relationships with customers using good communication and follow-through abilities.
Commercial Mover
Commercial Works Moving
02.2017 - 10.2017
- Packed, unpacked, loaded, and unloaded commercial material Trained new employees on proper procedures and protocols Checked and inspected all moved material for quality assurance Provided safe and on-time experience for the customers Fast paced environment in which I handled daily items between 30-100 pounds daily
- Assisted clients in space planning, helping them to visualize their new workspace layout before move-in day.
- Developed lasting relationships with repeat customers through exceptional customer service skills and attention to detail in every project.
- Reduced potential damages through careful handling and proper packing techniques for fragile items.
- Facilitated clear communication between clients, supervisors, and coworkers by conveying important information about project details and timelines.
- Managed time effectively, completing projects within established deadlines while maintaining high-quality service standards.
- Prepared furniture and equipment for safe transport by disassembling and properly wrapping each piece.
Education
High School Diploma -
Briggs High School
01.2001
Skills
- Time Management
- Valid Driver's License
- Clean Driving Record
- Customer Service
- Problem-Solving
- Punctual and Reliable
- Safe Driving Practices
- Patience and understanding
- Flexible Schedule
- Punctuality
- GPS and route planning
- Loading and unloading
- Traffic laws knowledge
- Safety Protocols
- Defensive Driving
- Safety Management
- Route Planning
- Route Management
- Relationship Building
- Strong Communication Skills
- Traffic Management Expertise
Affiliations
Available Upon Request
License
Ohio Driver's License - Current
Timeline
Road Supervisor
Transdev
05.2024 - Current
Driver
Transdev
03.2024 - Current
Overnight Stock
BJ'S Wholesale
11.2023 - 03.2024
Route Sales Driver
Heartland Bakery
07.2023 - 11.2023
Grill Cook
Avi Food Systems
03.2023 - 07.2023
Route Sales Driver
Nickles Bakery
10.2021 - 03.2023
Route Sales Driver
Orlando Baking Company
02.2019 - 03.2020
Route Sales Driver
Nickles Bakery
10.2017 - 02.2019
Commercial Mover
Commercial Works Moving
02.2017 - 10.2017
High School Diploma -
Briggs High School
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