Brian Colosia
Hixson,TN
Summary
Highly motivated and driven individual with a proven record of excellence in job performance. Seeking a position that rewards hard work and utilizes strong organizational, interpersonal, and administrative skills. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to effectively address customer needs. Possesses the ability to make independent decisions and exercise sound judgment to positively impact company success. Demonstrates the capability to perform effectively in fast-paced environments and readily adapt to new situations.
Overview
15
15
years of professional experience
Work History
Cook, Bartender, Bar Manager
Crafty Rooster Bar and Grill
01.2008
- Open and close the restaurant, manage bar staff, take care of beer and liquor inventory
- Keep track of monies in safe and bar drawer, make nightly deposits of daily sales
- Operated a clean facility back and front of house, prepare quality foods in a timely manner
- Customer service, order taking, making sure the cleanliness of restaurant was maintained.
Bartender
Doc Holidays
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Server
Pizzeria Cortile
05.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Bartender
Cherry Street Brewing Company
01.2022 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
First Watch
10.2021 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Sales Agent
Empire Today
07.2021 - 10.2021
- Conducted product demonstrations for potential clients, showcasing unique features and benefits that led to increased sales.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Continuously updated product knowledge through training sessions and independent research, ensuring accurate information was relayed to customers.
Server, Bartender, Manager, General Manager
Urban Stack
04.2013 - 05.2021
- Oversaw all daily operations for the front and back of houses
- Balance the safe and bar drawers, make daily deposits, acquire the appropriate amount of change for each day/weekend
- Communicate with the owners as to current business functionality on a weekly basis
- Take detailed bar inventory monthly
- Responsible for weekly alcohol purchases
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Responsible for menu edits and changes
- Focus on assigned tasks by the owners/ superiors and delegate out tasks as need be
- Actively engage in customer relations.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Bartender, Manager
Honest Pint
01.2010 - 04.2013
- Managed front and back of house staff
- Made the bar/server schedule
- Kept track of beer and liquor inventory, figured beer and liquor costs, made alcohol orders
- Checked in beer/ liquor orders, wrote checks when necessary
- Open and close the restaurant while performing various daily duties
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close/open of business.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Make deposits, count small wares items, order produce, etc
- General maintenance.
Education
Coastal Carolina University
Conway, SC01.2009
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Strategic Planning
- Performance Analysis
- Exceptional interpersonal communication
- Networking abilities
- Customer Relationship Management
- Vendor relationships
- Strong multitasking
- Highly reliable
- Professional Appearance
References
References Will Be Furnished Upon Request
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePaid time offStock Options / Equity / Profit SharingFlexible work hoursPaid sick leave401k matchWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bartender
Doc Holidays
04.2024 - Current
Server
Pizzeria Cortile
05.2023 - Current
Bartender
Cherry Street Brewing Company
01.2022 - 01.2024
Server
First Watch
10.2021 - 10.2022
Sales Agent
Empire Today
07.2021 - 10.2021
Server, Bartender, Manager, General Manager
Urban Stack
04.2013 - 05.2021
Bartender, Manager
Honest Pint
01.2010 - 04.2013
Cook, Bartender, Bar Manager
Crafty Rooster Bar and Grill
01.2008
Coastal Carolina University
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