Brian Conner

As a Major Accounts District Manager, identifed and cultivated new business opportunities by driving strategic HCM initiatives within organizations containing 50-999 employees

• Effectively worked with internal and external partners, independently managed a full sales cycle, and accurately forecast sales while managing a pipeline four times assigned quota

• Consistently achieved/exceeded an annual sales quota; sold to both new accounts as well as existing ADP clients

• Retired and it was great!!!

• Provided customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, and promoting products and services, while maintaining a safe shopping environment
• Maintained the TLE area in accordance with company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment
• Provided Tire and Lube Express (TLE) products and services to customers by identifying customer needs, explaining TLE products and services, processing and performing customer service requests, operating and maintaining service area equipment, and ensuring customer safety and satisfaction
• Provided assistance to customers in the TLE area by greeting customers, creating service orders per company policies and procedures, and staging customer vehicles.

• Worked my "honey do" list

• Served as an operational doctrine author and CBRN operations subject matter expert for the Combined Arms Doctrine Directorate, U.S Army Combined Arms Center
• Responsible for developing Capstone level doctrine for the Army through researching, developing, writing, publishing and briefing doctrine, tactics, techniques and procedures
• Coordinated and integrated CBRN doctrine with TRADOC, Department of the Army and all other pertinent commands and agencies
• Served as the Combined Arms Doctrine Directorate lead for writing efforts on Army Doctrinal Reference Publication 3-28, Defense Support of Civil Authorities, as well as contributions to FM 30, Operations, and the review of several Army and Joint doctrinal manuals.

• CBRN and Protection Observer Coach/Trainer (OC/T) for Operations Group Delta, Mission Command Training Program (MCTP)
• Coached, taught, and mentored Divisions, Corps, and Army Service Component Command, Joint Force Land Component Command and Joint Task Force Headquarters to integrate the Protection Warfighting Function and CBRN support during unified land operations
• In concert with joint and inter-agency partners, advised commanders and staffs on personnel recovery operations
• Planned and executed Mission Rehearsal Exercises (MRX) and Warfighter Exercises (WFX) to prepare units for deployment
• Provided feedback to the training unit through formal and informal after action reviews
• Served as a conduit for feedback to branch proponents and the Center for Army Lessons Learned (CALL) regarding observations and tactics, techniques, and procedures (TTP).

• Served as the Future Operations and Special Projects officer for a Garrison Headquarters consisting of over 900 personnel supporting 29,464 Soldiers and a total supported population of 168,135 people
• Responsible for maximizing proper usage of GSA vehicles, cell phones, and IT systems
• Served as Garrison Executive Officer or S3 in their absence
• Identified 84 Non Tactical Vehicles for reduction which saved the Army approx $324K annually
• In support of command's initiative to consolidate contracts, helped Resource Management Office and Directorate Of HR develop COAs and OPORDs for reducing the number of cell phones and copiers
• By conducting and leading Working Groups and IPRs with directorates across the garrison, instilled a strong sense of stewardship over Army resources among garrison assigned personnel and contractors alike.

• Served as Chief, Current Operations for an Army Air and Missile Defense Command (AAMDC) in support of USCENTCOM
• Monitored the operations and logistical status of the 32d AAMDC forward headquarters element, a brigade headquarters, and four battalions deployed in support of OEF
• Advised the Commanding General on current and future operations
• Planned and synchronized Army air and missile defense operations with senior military and civilian leaders from FORSCOM, USCENTCOM, USARCENT, and USAFCENT
• Assisted in supervising the training and readiness of four brigades, eleven battalions, and 9,500 Soldiers at six different installations
• Assisted in the development of the joint theater area air defense plan (AADP) for CENTCOM
• Responsible for the Command's Tactical Operations Center during joint training exercises and contingency missions
• Supervised seven officers, eight NCOs, and six Soldiers.

• Chief of the Passive Defense Section and Chemical Officer for the 32d Army Air and Missile Defense Command based in CONUS and prepared to deploy worldwide
• Responsible for CBRN defense for 9,000 Soldiers
• Led the section of eight Soldiers in the planning, design, and execution of Air and Missile Defense early warning
• Served as Special staff advisor in the areas of passive defense measures, CBRN defense, WMD operations, Force Protection, and Force Modernization
• Responsible for ADA unit readiness as measured in the USR
• Provided training, guidance, and mentorship for Brigade and Battalion CBRN officers
• Worked in coordination with U.S Army Central (ARCENT) to highlight CBRN contingency requirements and distribution procedures and with U.S Air Forces Central (AFCENT) in the execution of redundant missile early warning procedures
• Duties included readiness reporting and force modernization and in each area produced exceptional results
• Selected to lead the Commanding General's Line of Effort (LOE) for Transformation and Modernization.

• Stability Transition Team member of an Iraqi Corps level Headquarters that is responsible for supervision of five Iraqi Security Force Divisions and security for the western half of Baghdad, Iraq
• Responsible for advising, training, and assisting seven Iraqi officers including one Brigadier General, one Colonel, and three Lieutenant Colonels
• Principle Intel and Targeting advisor to the Iraqi Corps Headquarters Chief of Staff, the G2, and the Corps detention facility
• Responsible for Target development and liaison with US Special Operations Forces and Corps Commando Company
• Provide Intelligence advisory support for commando mission execution
• Build, plan, and execute training for the Iraqi G2 and his staff section to include targeting and sensitive site exploitation
• Responsible for supervision of the US Army Company Intelligence Support Team and an attached Tactical Intel Support Element
• Worked to develop a targeting program that shared releasable information with the Iraqi Army and Iraqi Police
• Developed over 75 target packages for three extremist groups that were operating on the west side of Baghdad- led to the capture and conviction of several members of these three extremist groups and led to the disruption of these groups' operations on the west side of Baghdad.

• Several Major US Army billets

• Responsible for selling and servicing Heartland's family of debit and credit card processing equipment and programs
• Worked extensively with small to mid-size business owners and officers
• Developed plans for these business owners to reduce cost and increase sales.

• Responsible for hiring, training, and motivating sales representatives for western PA and Eastern Ohio
• Responsible for developing and increasing Lynk's market share and profitability
• Responsible for establishing and managing new office and sales force
• Budget responsibility for all aspects of district
• Hired new sales force and conducted classroom and field training
• Increased market presence by 18%
• Consistently meet or exceeded all sales goals
• Consistently under budget
• Developed program of sales incentives for new reps, which allowed them to increase their income and client base in an accelerated manner
• Established relationships with several local banks and trade organizations that allowed their clients and members to take advantage of special group discounted rates and pricing.

• Responsible for selling and servicing Top Producer Systems Inc
• Suite of real estate sales and marketing software
• Have established business relationships with the key players in several mega-brokerages in this territory
• Developed plans for providing free training to agents and brokers
• Increased client base in a 4 state area by 13.9% in 10 months
• Recommended solutions that will save Top Producer Systems Inc approximately $7585,000 per year
• Advised senior management executives on several ways to increase sales and provide immediate delivery of our products
• Proposed way to increase the functional links between Top Producer Systems Inc.'s products and the Realtor.com family of websites
• Made several recommendations and proposals on minimizing the hardware versus software fight for the average agent's technology budget
• Assisted Homestore.com's (Top Producer Systems Inc Parent company) National Director of Training develop a plan for ensuring all 175 Homestore.com sales personnel can use their Top Producer software
• Conducted an average of 25 group presentations monthly.

• Responsible for selling and servicing Lynk's family of debit and credit card processing equipment and programs
• Worked extensively with small to mid-size business owners and officers
• Developed plans for these business owners to reduce cost and increase sales
• Responsible for Hiring, training, and motivating sales representatives
• Responsible for developing and increasing Lynk's market share and profitability.

Lieutenant and Captain US Army