Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Cooper

Cornelius,NC

Summary

Goal-oriented manager with distinguished experience in Sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

13
13
years of professional experience

Work History

Sales Manager

Pinnacle
01.2023 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

Preowned Car Director

Fields Automotive
05.2022 - 01.2023
  • Improved overall customer buying experience to safeguard dealership revenue.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Trained team members in successful strategies to meet sales targets.
  • Buyer for all preowned inventory
  • Analyzed sales and inventory to determine purchasing needs and timelines
  • Prepared and analyzed reports to track inventory and purchasing trends.
  • Cultivated relationships with wholesalers and multiple auction sites to increase inventory availability.

Sales Manager

Dutch Miller Kia
01.2018 - 01.2020
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Closed sales deals using strong negotiation and persuasion skills.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

Sales and Finance Manager

PInnacle
01.2011 - 01.2018
  • Processed loan applications and monitored progress from start to finish.
  • Assisted customers with completing loan applications and other paperwork.
  • Explained very technical financial information to applicants in easy to understand language.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Proactively identified solutions for customers experiencing credit issues.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Identified opportunities to cross-sell and upsell loan products to customers.

Education

Diploma -

Fairland High School
Proctorville, Ohio

Sonic Automotive University
Charlotte, NC

Skills

  • Digital Sales
  • Excellent Communication Skills
  • Negotiation
  • Persuasion
  • Sales Strategy Development
  • Product and Service Management
  • Complex Problem-Solving
  • Product Knowledge
  • Active Listening
  • Direct Sales

Timeline

Sales Manager

Pinnacle
01.2023 - Current

Preowned Car Director

Fields Automotive
05.2022 - 01.2023

Sales Manager

Dutch Miller Kia
01.2018 - 01.2020

Sales and Finance Manager

PInnacle
01.2011 - 01.2018

Diploma -

Fairland High School

Sonic Automotive University

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Brian Cooper