I am actively involved in the Maritime industry
Brian Cox
Ellicott City,MD
Summary
Dynamic leader and strategic thinker, excelled as Membership Director at Carefree Boat Club, enhancing member experience through innovative event planning and effective communication. Skilled in enrollment processing and social media marketing, I significantly improved engagement and community spirit. Expert in mentoring staff and driving sales management strategies, I consistently deliver exceptional results.
Overview
19
19
years of professional experience
Work History
Membership Director
Carefree Boat Club
08.2006 - Current
- Continuously refined internal communication processes to ensure that all staff members are well-informed about organizational policies, procedures and member-related updates.
- Analyzed data to identify trends and opportunities for improving the overall member experience.
- Organized and executed successful events, fostering a sense of community among members.
- Trained and mentored staff on best practices for member support and engagement.
- Responsible for on boarding new members, including training and a setting a clear path to getting on the water
Education
Bachelor of Science - Economics
University Maryland Baltimore County
Catonsville, MD05-1984
Skills
- Salesforce
- Hubspot
- Constant Contact
- Enrollment processing
- Social media marketing
- Sales management
- Event planning
Accomplishments
Top Membership Director in Carefree network of 130 locations
Interests
Timeline
Membership Director
Carefree Boat Club
08.2006 - Current
Bachelor of Science - Economics
University Maryland Baltimore County
Similar Profiles
Da'Niya Sharpe-WalkerDa'Niya Sharpe-Walker
Sales Associate at Carefree Boat ClubSales Associate at Carefree Boat Club
Mandy CradockMandy Cradock
Customer Service Representative at Carefree Boat ClubCustomer Service Representative at Carefree Boat Club
Micah WallaceMicah Wallace
Dock Master/Administrator at CareFree Boat Club - Treasure CoastDock Master/Administrator at CareFree Boat Club - Treasure Coast