Brian Crews
Alexandria
Summary
Dynamic OSP Technician at Optimum with a proven track record in equipment maintenance and safety compliance. Adept at optimizing workflows and enhancing team collaboration, I excel in troubleshooting and diagnosis, ensuring high customer satisfaction. My proactive approach has consistently led to improved operational efficiency and effective problem resolution.
Overview
18
18
years of professional experience
Work History
OSP Technincian
Optimum
Pineville
11.2023 - 12.2025
- Diagnosed issues in systems and performed necessary repairs.
- Operated and maintained various technical equipment and machinery.
- Collaborated with team members to improve workflow efficiency.
- Conducted routine inspections to ensure equipment functionality.
- Monitored inventory levels and reported shortages to management.
- Documented technical processes and maintenance activities accurately.
- Followed safety protocols to maintain a secure working environment.
- Replaced defective components or parts as needed.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Managed quality control and maintained high level of customer satisfaction.
- Followed safety practices to safeguard against injury and damage to property.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Installed new components or replaced defective parts to restore functionality.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
Manager
AM Communication Services
Alexandria
11.2019 - 11.2023
- Supervised on-site teams to ensure compliance with safety regulations.
- Managed project schedules and resource allocation for construction activities.
- Coordinated with subcontractors and vendors to facilitate project progress.
- Conducted regular site inspections to monitor project quality and adherence to standards.
- Led weekly meetings to discuss project updates and address potential issues.
- Trained new staff on safety protocols and construction procedures.
- Implemented best practices for construction processes and workflow optimization.
- Maintained records of completed jobs including time spent on tasks, materials used and expenses incurred.
- Inspected job sites regularly to verify safety protocols were being followed and that work was progressing in accordance with established guidelines.
- Resolved any issues that arose during the course of a project in a timely manner.
- Monitored daily construction and evaluated project progress, contract compliance and safety.
- Communicated safety standards to laborers and sub-contractors and enforced safety regulations on job sites.
- Monitored and assessed schedule performance and quality workmanship of contractors.
- Managed scheduling of personnel, equipment and supplies throughout the duration of a project.
- Conducted regular performance evaluations of crew members assigned to particular projects.
- Oversaw daily on-site construction operations, ensuring projects met design specifications and safety standards.
- Utilized project management software to plan, track, and manage construction activities efficiently.
Instructor
Diesel Driving Academy
Shreveport
04.2017 - 02.2019
- Developed engaging lesson plans for diverse learning styles and needs.
- Facilitated classroom discussions to promote critical thinking and student participation.
- Assessed student progress through tests and assignments, providing timely feedback.
- Coordinated extracurricular activities to enhance student engagement and learning experiences.
- Integrated technology into lessons to support interactive learning environments.
- Mentored new instructors on classroom management and effective teaching strategies.
- Collaborated with staff to align curriculum with educational standards and goals.
- Implemented innovative teaching methods to foster a positive classroom atmosphere.
- Conducted lectures, demonstrations and group activities in order to enhance learning experience.
- Adapted teaching methods based on the physical, emotional and intellectual capabilities of students.
- Attended meetings, training and activities to enhance skills and credentials.
- Evaluated performance of students and made provisions to meet learning needs.
- Encouraged students' critical thinking skills by facilitating classroom discussions.
- Implemented instructional materials and curriculum to meet specific program needs.
- Prepared instruction through lesson plans to address student's assessed needs, goals and objectives.
- Provided individualized instruction to students to improve their academic performance.
- Kept up-to-date with advancements in subject area knowledge by attending conferences or workshops.
- Developed guides and course materials to reinforce lecture information and help students learn.
- Created a positive learning environment by establishing open communication with students, parents and colleagues.
Supervisor
C&J
04.2014 - 01.2017
- Supervised daily operations and team workflow in a fast-paced environment.
- Trained new employees on safety protocols and operational procedures.
- Managed inventory levels and ensured product availability for customer demands.
- Coordinated scheduling to optimize staff coverage during peak hours.
- Resolved employee conflicts through effective communication and mediation skills.
- Implemented process improvements to enhance operational efficiency and teamwork.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Complied with company policies, objectives and communication goals.
- Monitored employee productivity to provide constructive feedback and coaching.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Tracked progress on projects and provided timely feedback to staff members.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Supervisor
IPS
07.2013 - 04.2014
- Managed inventory levels and ensured product availability for customer demands.
- Supervised daily operations and team workflow in a fast-paced environment.
- Trained new employees on safety protocols and operational procedures.
- Coordinated scheduling to optimize staff coverage during peak hours.
- Enforced compliance with health and safety regulations among all team members.
- Conducted regular inspections to maintain quality standards across the facility.
- Directed and supervised team of 15 employees in daily operations.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee productivity to provide constructive feedback and coaching.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Collaborated with other departments to coordinate workflow processes between teams.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Tracked progress on projects and provided timely feedback to staff members.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
Supervisor
Priority Energy Services
06.2011 - 07.2013
- Supervised daily operations and team workflow in a fast-paced environment.
- Trained new employees on safety protocols and operational procedures.
- Managed inventory levels and ensured product availability for customer demands.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Trained new employees on company policies, job duties, and performance expectations.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Implemented new operational procedures, increasing efficiency.
- Streamlined workflow processes, reducing project completion times.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Developed strategies to improve team performance and productivity.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Coil Operator/ Supervisor in Training
Legend Energy Services
02.2010 - 06.2011
- Operated coil handling equipment for efficient production processes.
- Monitored coil quality to ensure compliance with industry standards.
- Collaborated with team members to streamline workflow and improve efficiency.
- Conducted routine maintenance on machinery to prevent operational downtime.
- Trained new employees on safety procedures and equipment usage.
- Inspected coils for defects and initiated corrective actions as needed.
- Maintained accurate records of production activities and inventory levels.
- Assisted in troubleshooting equipment issues to minimize disruptions in operations.
- Efficiently managed time between multiple tasks throughout the day.
- Adjusted machine settings according to product specifications.
- Performed routine maintenance on equipment to ensure optimal performance.
- Operated coil line to produce steel coils of various sizes and specifications.
- Followed detailed instructions when setting up machinery for specific jobs.
- Identified areas of improvement in production process flow and suggested solutions accordingly.
- Monitored machines for any malfunctions or breakdowns and reported them to management immediately.
- Ensured compliance with environmental regulations concerning hazardous materials handling.
Pump Supervisor/ Coil Operator
Elite Energy Services
10.2007 - 02.2010
- Supervised daily operations to ensure compliance with safety standards.
- Trained staff on equipment usage and operational procedures.
- Implemented process improvements to enhance workflow efficiency.
- Coordinated maintenance schedules for machinery and equipment upkeep.
- Conducted performance evaluations and provided feedback to team members.
- Resolved operational issues quickly to minimize downtime.
- Facilitated communication between departments for project coordination.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee productivity to provide constructive feedback and coaching.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Streamlined workflow processes, reducing project completion times.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Proposed or approved modifications to project plans.
Education
Criminal Justice
HCCS
Houston, TX02.2006
Diploma -
Bibb county high school
05.2004
Skills
- Supervisor on a pump truck
- Equipment maintenance
- Safety compliance
- Project scheduling
- Team collaboration
- Problem solving
- Effective communication
- Customer satisfaction
- Employee training
- Performance evaluation
- Workflow optimization
- Documentation and reporting
- Maintenance and repair
- Mechanical Knowledge
- Troubleshooting and diagnosis
- Equipment calibration
- Problem-solving
- Cost control
- Routine Inspections
- Team Training
- System troubleshooting
- Production Assistance
- Performance improvement
- Issue resolution
- Verbal and written communication
- Installation and repair
- Plant operations support
- Maintenance and repairs
- Nitrogen pump experience
- Operating 10k cranes
- Coil operation
- Well control
Awards
- IADC Well control/WCS, 09/11/12
- C1 truck training, 05/10/07
- CDL
- Colston Safety & Training/ PEC
Timeline
OSP Technincian
Optimum
11.2023 - 12.2025
Manager
AM Communication Services
11.2019 - 11.2023
Instructor
Diesel Driving Academy
04.2017 - 02.2019
Supervisor
C&J
04.2014 - 01.2017
Supervisor
IPS
07.2013 - 04.2014
Supervisor
Priority Energy Services
06.2011 - 07.2013
Coil Operator/ Supervisor in Training
Legend Energy Services
02.2010 - 06.2011
Pump Supervisor/ Coil Operator
Elite Energy Services
10.2007 - 02.2010
Criminal Justice
HCCS
Diploma -
Bibb county high school