Brian Crowe
Glen Rock
Summary
Strong inter-personal skills; develops meaningful connections and able to authentically build rapport; thoughtful, welcomes challenges and decision-making; Honest and ethical
Overview
21
21
years of professional experience
Work History
Kitchen Design and Sales
Wren Kitchens
12.2024 - Current
- Prospect, qualify and schedule potential customers
- Plan and design 3D kitchen renderings within customer's budget during in-person design appointments
- Complete sale and after-sale procedures, corresponding as needed with compliance and customer service departments to ensure a seamless customer experience
- Daily management of personal CRM dashboard
Business Development
Pivot North Consulting
05.2024 - 12.2024
- Identified prospects and initiated conversations regarding PNC's Menu-to-Market services, which helped restaurateurs transform their top-selling menu items into successful CPG products.
- Appointment-setting for senior leadership.
- Participated in client calls and post-call discussion with senior leadership.
Co-owner/General Manager
Stone & Rail Restaurant and Bar
09.2016 - 08.2023
- Prepared business prospectus outlining company projections to secure $750K in private funding
- Helped manage subcontractors in the renovation of a 3500 sq foot restaurant and bar space
- Designed full bar, dining, kitchen, and storage area layout
- Established new vendor accounts, POS system training, reservation software, logo/branding, and initial F&B inventory
- Interviewed, hired and trained a 25-person staff in hospitality etiquette, steps-of-service and company policies
- Managed staff to meet daily hospitality goals and maximize the guest experience
- Executed private parties, beer dinners, comedy nights and music events
- Worked with food and beverage vendors for best pricing, quality and discount purchasing
- Managed schedule for optimal labor costs
- Processed weekly payroll through ADP
- Navigated the global pandemic, adapting the business to new information and shifting guidelines, and secured federal and state relief funding
Co-Owner/Manager
Trinity Restaurant and Bar
01.2004 - 07.2010
- Designed and built a 3500 sq ft waterfront restaurant and bar
- Oversaw daily operations including interviewing, hiring, training, scheduling of staff, managing inventory, evaluating cost controls, implementing promotional ideas, and ensuring customer satisfaction through daily floor management
Education
Bachelor of Arts - English
Providence College
Providence, RISkills
- Strong Interpersonal Skills
- Sales Cycle Management
- Customer Service
- Communication/Writing
- Interviewing/Hiring
- Conflict Resolution
- Employee Management
- Strategic Negotiation
- Investor Relations
- Payroll Management
- Labor and Product Costing
Timeline
Kitchen Design and Sales
Wren Kitchens
12.2024 - Current
Business Development
Pivot North Consulting
05.2024 - 12.2024
Co-owner/General Manager
Stone & Rail Restaurant and Bar
09.2016 - 08.2023
Co-Owner/Manager
Trinity Restaurant and Bar
01.2004 - 07.2010
Bachelor of Arts - English
Providence College
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