BRIAN CULBERT
Salem,NH
Summary
Highly motivated Sales Executive with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
23
23
years of professional experience
Work History
Regional Account Executive
Rentokil North America
11.2021 - 04.2023
- Attended networking events to build relationships and identify sales opportunities.
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Distributed marketing materials to existing and prospective clients to promote products and services.
- Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.
- Generated leads through networking, cold calls and industry connections.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Consulted with businesses to supply accurate product and service information.
- Identified new business opportunities through cold calling, networking, marketing.
- Designed and organized product packages for presentations and sold to worldwide clients
Outside Sales Professional
Terminix pest control
06.2010 - 01.2020
- Answer customers' questions about products, prices, availability, product uses, and credit terms
- Recommend products to customers, based on customers' needs and interests
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates
- Prepare drawings, estimates, and bids that meet specific customer needs
- Provide customers with product samples and catalogs
- Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences
- Negotiate details of contracts and payments, and prepare sales contracts and order forms
- Obtain credit information about prospective customers
- Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
- Utilized in-depth understanding of strategic sales processes to increase revenue.
- Established new accounts through cold calling and personal visits to potential customers.
Dairy Department Manager
Crosbys Marketplace
05.2005 - 11.2009
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Launched quality assurance practices for each phase of development
Warehouse Operations Manager
Baken' Joy Foods Distribution.
04.2000 - 11.2004
- Collaborate with workers and managers to solve work-related problems
- Transmit and explain work orders to laborers
- Check specifications of materials loaded or unloaded against information contained in work orders
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Examine freight to determine loading sequences
- Schedule times of shipment and modes of transportation for materials
- Inventory supplies and requisition or purchase additional items, as necessary.
Education
Associate of Business Administration - Extended Studies Business Administration
University of Southern Maine
Portland, ME1997
Skills
- Inside and Outside Sales
- Excellent Verbal Communication Skills
- Regional Accounts
- Customer Care
- Customer Needs Assessments
- Excellent product knowledge
- Product and service sales
- Point of sale operation
- Multitasking Abilities
- Salesforce Software Proficiency
- Organization and Time Management
- Flexible and Adaptable
- Planning and Coordination
- Problem-Solving
- Critical Thinking
Additional Information
- ADDRESS:, 84 cross st Salem, NH, 03079
Timeline
Regional Account Executive
Rentokil North America
11.2021 - 04.2023
Outside Sales Professional
Terminix pest control
06.2010 - 01.2020
Dairy Department Manager
Crosbys Marketplace
05.2005 - 11.2009
Warehouse Operations Manager
Baken' Joy Foods Distribution.
04.2000 - 11.2004
Associate of Business Administration - Extended Studies Business Administration
University of Southern Maine
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