Reliable Team Lead driven to achieve maximum productivity and quality in collaborative environment. Prioritize the most important work and identify which problems need to be solved first. Understand team members' strengths and weaknesses to properly delegate tasks. Use management tools available to carefully establish organization. Adept at inspecting parts and finished products for defects. Brings detailed comprehension of standard internal and external policies governing safety, cleanliness, and component effectiveness. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
years of professional experience
1
1
Certification
Work History
PRODUCTION TEAM LEAD
Tosca
701 N 108th Ct, Omaha, NE 68154
06.2021 - Current
Plans and directs plant operations.
Focuses on driving Safety, quality, and productivity.
Develops, implements, and enforces operating methods and procedures designed to eliminate operating problems and improve product quality and revenue.
Provides leadership, management, and motivation to attain high levels of employee achievement and retention.
Accomplishes manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Develops and recommends improvements of facilities, equipment, or procedures to improve safety, quality, and Efficiency.
Boosted efficiency by coordinating projects and assignments for 12 team members.
Cultivated professional working relationships with peers and supervisors
Evaluated employees' strengths and assigned tasks based upon experience and training
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
Trained new production staff members on safe and efficient production procedures and proper machine operations
Production Line Lead
Tosca
701 N 108th Ct, Omaha, NE 68154
12.2018 - 06.2021
Supported QA measures by visually inspecting items and removing defective elements
Contributed to team-based environment to maintain line productivity and meet expected deadlines
Maintained work area safety and appearance, focusing on safety, organization, and cleanliness
Operated forklifts
Recognized defective material and reported issues to management to facilitate prompt resolution
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations
Inspected finished products for quality and adherence to customer specifications
Able to safely operate all machine equipment.
Supervised production staff of 12
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills
Prioritized employee safety to reduce incidents
Forklift Line Lead
Airlite Plastics
6110 Abbott Dr, Omaha, NE 68110
09.2015 - 10.2018
Inspected equipment for cleanliness following each shift.
Participated in all company meetings and workshops on safety to learn different techniques that could alleviate accidents.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Designed safety equipment training programs and trained over 30 new employees.
Manager
McDonald's
3404 N 108th St, Omaha, NE 68164
08.2010 - 01.2015
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
Trained employees in additional job positions to always maintain coverage of roles.
Recruited and hired qualified candidates to fill open positions
Evaluated store performance by receiving, analyzing, and incorporating feedback from store inspections to implement action plans for improvements.
Assigned tasks to associates to fit skill levels and maximize team performance.
Supervised up 30 employees per shift.
Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Controlled costs to keep business operating within budget and increase profits.
Improved safety procedures to create safe working conditions for workers.
Developed and implemented business strategies to achieve business goals and stay competitive.
Improved marketing to attract new customers and promote business.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assisted in organizing and overseeing assignments to drive operational excellence.
Defined clear targets and objectives and communicated to other team members.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Identified and communicated customer needs to supply chain capacity and quality teams.
Manager
Runza
10705 Emmet St, Omaha, NE 68134
07.2008 - 08.2010
Trained employees on additional job positions to maintain coverage of roles at all times.
Conducted inventory counts.
Assigned tasks to associates to fit skill levels and maximize team performance.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Supervised up to 15 employees per shift.
Managed and motivated employees to be productive and engaged in work
Maintained professional, organized, and safe environment for employees and patrons
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
Accomplished multiple tasks within established timeframes
Cross-trained existing employees to maximize team agility and performance
Evaluated employee performance and conveyed constructive feedback to improve skills
Established performance goals for employees and provided feedback on methods for reaching those milestones
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets
Education
Associate of Business Administration - Business Administration
Metropolitan Community College
Omaha, NE
02.
Skills
Visual inspections
Machinery operations
Production background
Product assembly
Shipment preparation
Product packaging
Quality inspections
Staff development
Sales Techniques
Brand management
Issue and conflict resolution
MS Office
Computer skills
Team building
Organizational skills
Accomplishments
was promoted from cook to supervisor at Runza between 2008 -2010, hired as a manager at Macdonald's between 2010-2015, promoted to line lead while working at Airlite Plastics between 2015-2018, Promoted to line lead and then Promoted to Team lead at my current place of employment at Tosca
Certification
ServSafe Certified
Forklift Certified
Additional Information
I am currently taking college courses to receive a degree in Business Administration and have already received 4.5 credits in Introduction to Business (BSAD 1000) and 4.5 credits in Fundamentals of communication (COMS 1000).
Timeline
PRODUCTION TEAM LEAD
Tosca
06.2021 - Current
Production Line Lead
Tosca
12.2018 - 06.2021
Forklift Line Lead
Airlite Plastics
09.2015 - 10.2018
Manager
McDonald's
08.2010 - 01.2015
Manager
Runza
07.2008 - 08.2010
Associate of Business Administration - Business Administration