Brian Daly
Navarre,FL
Summary
Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements. Well-versed in Maintenance Management and working in 24/7 uptime environment.
Overview
20
20
years of professional experience
Work History
Flight-line Support Team
United States Air Force - 96th Maintenance Group
05.2024 - 07.2024
- Maintenance Worker, accounted for tools, equipment, and supplies for daily operations to include facility maintenance, restoration projects, and product improvements for end users.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction
- Developed and implemented preventive maintenance procedures
- Implemented new procedures which resulted in reduction of time requirements by 10%.
- Researched and identified solutions to technical problems.
Client Success Manager
OneconnectionIT
02.2024 - 05.2024
- Client procurement and customer relations, authors and tracks bids for multiple counties
- Evaluated customer problems, implemented resolutions, and followed up with clients to manage additional problems and maintain satisfaction
- Attended networking events to meet new prospects and expand business opportunities through partnerships
- Tailored customer relationships by determining expected needs and finding correct solutions
- Reached out to accounts regularly to check on needs, understanding business operations and offer services
Aircraft Section Chief
United States Air Force – 96th Aircraft Maintenance Squadron
03.2021 - 02.2024
- Managed 9 programs, compared Air Force Instructions with Inspector General Team, outstanding rating awarded.
- Orchestrated 1.2 thousand inspections, led 60 Airman in 740 thousand jobs, corrected 37 thousand issues.
- Resolved technical matters with external organizations, DOD contractors, and develop program agencies.
- Led training operations, secured 380 certifications, qualified personnel for 7 national defense programs.
- Obtained and enhanced quality benchmarks and objectives by developing and implementing standard practices and control plans
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals
- Completed dorm health and wellness inspections, compiled discrepancies, and verified corrections with Air Force Instructions.
Aircraft Section Chief
United States Air Force – 704th Aircraft Maintenance Squadron
10.2019 - 03.2021
- Managed section operations, certified tasks and skill level upgrades. Increased section capabilities by 30%.
- Guided 466 Quality Assurance inspections, identified corrective actions, improved pass rating by 15%.
- Directed 75 Active and Reserve Airman; assigned resources and equipment for maintenance of 22 aircraft.
- Utilized cross-tell reports to ensure compliance in program security, safety, and environmental standards.
- Developed production schedules to maintain sufficient shift coverage
- Conducted performance reviews to identify employee strengths and encourage professional development opportunities
- Completed dorm health and wellness inspections, compiled discrepancies, and verified corrections with Air Force Instructions.
Specialist Section Chief/Production Superintendent/Production Expediter
United States Air Force – 4th Aircraft Maintenance Squadron
03.2014 - 10.2019
- Production Expediter, managed maintenance actions for assigned aircraft and personnel.
- Managed Unit's budget, balanced, directed, and executed supply requisitions; tracked shipment orders.
- Guided 54-million-dollar account, reported asset statuses, limiting factors, and sustained accurate facility maintenance updates.
- Streamlined 6 Maintenance Group programs, encompassed 1.2 thousand personnel, 10 year forecast for Civil Engineering construction projects, and 39 facilities.
- Completed dorm health and wellness inspections, compiled discrepancies, and verified corrections with Air Force Instructions.
Dedicated Crew Chief
United States Air Force – 18th Aircraft Maintenance Squadron
10.2010 - 03.2014
- First level supervisor, conducted maintenance evaluations, supervised 6 assigned Airman, and corrected discrepancies.
- Troubleshot and solved structural integrity; expedited reinforcement repairs; safeguarded aircraft Aircrew
- Demonstrated proper techniques and procedures in accordance with Quality Assurance, FAA standards
- Program Manager/Expediter, ensured time compliance technical orders; one time inspection completions.
- Completed dorm health and wellness inspections, compiled discrepancies, and verified corrections with Air Force Instructions.
Inspection Section Team Member
United States Air Force – 51st Maintenance Squadron
11.2009 - 10.2010
- Inspected, documented maintenance data, and maintained F-16 and A-10 Aircraft for North Korean hostilities prevention.
- Responsible for daily operations of Technical Order Distribution Account and implemented online updates.
- Supported Unit with accurate inspection records, database backups, and system maintenance upgrades.
- Strategically developed satellite support for Unit and relocated critical equipment, saving 200 man hours.
- Integrated new programs and procedures resulting in increased shop capabilities and productivity by 60%.
- Organized and simplified inventory checklist, highlighting key duties for overall security and accountability.
Inspection Section Team Member
United States Air Force – 1st Equipment Maintenance Squadron
07.2004 - 11.2009
- Performed hourly post aircraft flight inspections, time change technical orders, and component changes for F-15C/D Aircraft and F-22 Aircraft
- Used Integrated Maintenance Data System and Internal Maintenance Information List for trend analysis
- Fostered team environment, removed and installed engines, panels, hardware, and system components
- Documented maintenance actions, aircraft records, flow charts, and Integrated Maintenance Data System
- Accomplished multiple Operational Readiness Exercises with 100% eval success rate, lauded by inspectors.
Education
Associate of Applied Science - Aviation Maintenance Technologies
Community College of The Air Force
Montgomery, AL09.2019
Skills
- Leadership
- Management
- Customer Service
- Proficient in Microsoft Office Products
- Communications
- Problem Solving
- Team Development
- Team Training
- Team Management
- Coaching and Mentoring
- Technical assistance
- Network Troubleshooting
Decorationsandawards
- 6 Good Conduct Medals
- 5 Commendation Medals
- 1 Meritorious Service Medal
- 1 Korea Defense Service Medal
- 1 National Defense Medal
- 1 Global War on Terrorism Expeditionary Medal with 2 Campaign Stars
- 1 Air Force Expeditionary Service Ribbon with Combat Border
- 7 Outstanding Unit Awards
- 2 Meritorious Unit Awards
- 5 Airmen of the Quarter Awards
- 2 NCO of the Quarter Awards
- 2 SNCO of the Quarter Award
- 335th Aircraft Maintenance Unit Crew Chief of the Year, 2015
Community Service
- Volunteered for Annual Clean the Bay Day and Member of Airman Against Drunk Driving, Langley AFB 2005-2006
- Security Forces Augment and Squadron Supporter-AFSA Bingo Fund Raiser, Langley AFB, 2007-2008
- Volunteered with Boy Scout Troop 49 for a Trash Walk Detail and Blue Bird Gap Farm Clean Up, Langley AFB, 2009
- Osan High School Volunteer Swim Meet Judge and Booth Operator at Annual Liberty Fest, Osan AB, 2010
- Mentored Youth at Alaska Military Academy, PTA Kadena Elementary, and Town Patrol, Kadena AFB, 2011-2014
- HOA President, Booster Club Vice President to Booster Club President, Hurricane Relief Volunteer, SJAFB 2014-2018
- Created Airman Leadership Council, Hosted and Coordinated Squadron Potlucks, Seymour Johnson AFB, 2019-2020
- Wing Level Event, Organized Honor Guard and Saber Team for Induction Ceremonies, Eglin AFB, 2020-2021
- Held Airmen Mentorship Groups for Enlisted Professional Development Symposium, Eglin AFN 2021-2022
Timeline
Flight-line Support Team
United States Air Force - 96th Maintenance Group
05.2024 - 07.2024
Client Success Manager
OneconnectionIT
02.2024 - 05.2024
Aircraft Section Chief
United States Air Force – 96th Aircraft Maintenance Squadron
03.2021 - 02.2024
Aircraft Section Chief
United States Air Force – 704th Aircraft Maintenance Squadron
10.2019 - 03.2021
Specialist Section Chief/Production Superintendent/Production Expediter
United States Air Force – 4th Aircraft Maintenance Squadron
03.2014 - 10.2019
Dedicated Crew Chief
United States Air Force – 18th Aircraft Maintenance Squadron
10.2010 - 03.2014
Inspection Section Team Member
United States Air Force – 51st Maintenance Squadron
11.2009 - 10.2010
Inspection Section Team Member
United States Air Force – 1st Equipment Maintenance Squadron
07.2004 - 11.2009
Associate of Applied Science - Aviation Maintenance Technologies
Community College of The Air Force
Similar Profiles
Sean ChapmanSean Chapman
Non-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force ReserveNon-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force Reserve
Angela TieszenAngela Tieszen
Pre-op/PACU/PAT Registered Nurse - Ambulatory Surgery at United States Air Force Academy, 10th Medical GroupPre-op/PACU/PAT Registered Nurse - Ambulatory Surgery at United States Air Force Academy, 10th Medical Group
Cameron EdmondsonCameron Edmondson
Ophthalmic Technician at United States Air Force- 10th Medical GroupOphthalmic Technician at United States Air Force- 10th Medical Group