Summary
Overview
Work History
Education
Skills
Timeline
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BRIAN DAVIS

Norwalk,CT

Summary

Accomplished Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

13
13
years of professional experience

Work History

Assistant Store Manager

O'Reilly Auto Parts
07.2023 - Current
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Trained new employees on proper protocols and customer service standards.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.

Ride Share Driver

LYFT
01.2018 - 08.2023
  • Safely transporting passengers to destinations in over 2500 rides
  • Earning and keeping a 5-star driver rating
  • Tasks included navigating heavy traffic, helping riders with disabilities, and maintaining a clean and safe vehicle
  • Handling all financial records, including tax-deductible expenses, mileage, and earnings.

Store Manager

AutoZone
07.2010 - 09.2019
  • Delivering excellent customer service by greeting and assisting each customer, on the DIY and the commercial side
  • Managing payroll and P&L reports
  • Managing inventory
  • Recruiting and interviewing
  • Staff scheduling
  • Motivating team for optimal performance
  • Cash handling
  • Daily computer and handheld scan gun use
  • Other tasks include planograms, price changes, truck shipments, replenishment orders, and supplier recalls.

Education

NEW RICHMOND HIGH SCHOOL
06.1998

Skills

  • Department Oversight
  • Records Management
  • Stock Management
  • Store Organization
  • Loss Prevention
  • Customer Relations
  • Sales Growth
  • Performance Evaluations
  • Store Opening and Closing
  • Employee Scheduling
  • Hiring and Training
  • Retail Operations

Timeline

Assistant Store Manager

O'Reilly Auto Parts
07.2023 - Current

Ride Share Driver

LYFT
01.2018 - 08.2023

Store Manager

AutoZone
07.2010 - 09.2019

NEW RICHMOND HIGH SCHOOL

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