Brian Davis
Rock Hill
Summary
Full system development life cycle QA experience, including designing, developing, and implementing test plans, test cases, and test processes. Leadership and communication skills, from prior experience in management positions, develop an environment focused on teamwork and cooperation between management, developers, QA personnel, vendors, and customers. Experience working with time-sensitive software releases and projects using Agile methodologies. Utilizing skills learned with Microsoft SQL, PowerShell, Jira, and Team Foundation Server to diagnose and document any issues found during testing, and to assist the development team members.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Systems Operations Engineer
Wells Fargo
Charlotte
01.2016 - Current
- Created and modified test scripts for validating functionality of AVP, Vantage, Theta Lake, ZL, HR, Active Directory, and CSCS regarding archived data compliance.
- Conducted testing and regression testing on various Windows services and websites for compliance verification.
- Validated data archival by executing SQL and Oracle queries, comparing results with established test plans.
- Tested system modifications to ensure readiness for implementation.
- Documented software defects in Jira, detailing reproduction steps, screenshots, and expected outcomes for developer review.
- Monitored bug resolution efforts and tracked overall success metrics.
- Participated in product design reviews to offer insights on functional requirements and potential issues.
- Developed automation scripts to enhance testing efficiency while maintaining multiple server environments for various testing phases.
Quality Assurance / Support Services
Vision Software
Charlotte
01.2000 - 12.2015
- Designed and modified test plans, scenarios, scripts, and procedures for labor management, medical billing, and petroleum logistics software.
- Implemented a QA environment to evaluate system modifications and facilitate implementation.
- Configured Biometric Handpunch 3000 Ethernet clocks for integration with TimeVision labor management software.
- Developed testing programs addressing database impacts, regression testing, negative testing, and usability evaluations.
- Documented software defects using BugTracker.Net and communicated issues to developers.
- Planned test schedules based on project scope and delivery timelines.
- Ensured HIPAA compliance through thorough documentation of test procedures for medical billing software.
- Investigated customer issues escalated by technical support and provided actionable feedback to developers.
Area Manager Grounds Services
Paramount's Carowinds
Charlotte
06.2001 - 12.2005
- Conducted new employee orientation to promote positive organizational alignment.
- Executed complex staffing duties, including conflict resolution and disciplinary actions.
- Ensured cleanliness throughout park facilities to enhance visitor experience.
- Trained and evaluated supervisory staff to optimize daily park operations.
- Managed departmental budget, maintaining appropriate staffing levels.
- Monitored safety compliance within department, ensuring adherence to OSHA regulations.
Education
Computer Operations -
Programming Systems Inc.
Charlotte, NCSkills
- Jira and ServiceNow
- TFS and Bug TrackerNET
- Microsoft Office suite
- PowerShell scripting
- Visual Studio IDE
- SQL databases
Certification
- A+
- AZ-900
- MS-900
- SC-900
Timeline
Senior Systems Operations Engineer
Wells Fargo
01.2016 - Current
Area Manager Grounds Services
Paramount's Carowinds
06.2001 - 12.2005
Quality Assurance / Support Services
Vision Software
01.2000 - 12.2015
Computer Operations -
Programming Systems Inc.