Brian Deatherage
Exeter,CA
Summary
Proven leader in enhancing service delivery and customer satisfaction at Juan Ramos, adept in conflict resolution and quality control. Excelled in team collaboration and client relationship building, significantly reducing delinquencies through innovative strategies. Skilled in multitasking and adaptability, consistently achieving beyond set goals.
Overview
3
3
years of professional experience
Work History
Lawn Service
Juan Ramos
Visalia
12.2023 - 04.2024
- Assisted in the development of comprehensive training programs for newly hired loan servicers, ensuring a consistent approach to service delivery.
- Contributed to a positive work environment by maintaining open communication channels with colleagues and offering assistance when needed..
- Reduced delinquencies with proactive communication strategies and tailored payment plans for borrowers facing financial difficulties.
Janitorial Worker
Pedro Vialobos
Farmersville, CA
10.2021 - 10.2022
- Swept hard surface floors using broom or push broom dust mop.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
Commercial Tire Technician
Pedro Viallobos
Farmersville
10.2021 - 10.2022
- Enhanced customer satisfaction by providing efficient tire installation and repair services.
- Collaborated with team members to complete large-scale commercial tire projects within tight deadlines.
- Streamlined service processes by maintaining a clean, organized, and well-stocked work environment.
- Performed wheel alignments, balancing, rotation services, resulting in improved vehicle performance for clients.
Education
Fire Science
College of The S
Skills
- Strong Communication Skills
- Client Relationship Building
- Conflict resolution techniques
- Quality control measures
- Organizational Competence
- Regulatory compliance understanding
- Sales and negotiation
- Time management proficiency
- Teamwork and Collaboration
- Customer Service
Timeline
Lawn Service
Juan Ramos
12.2023 - 04.2024
Janitorial Worker
Pedro Vialobos
10.2021 - 10.2022
Commercial Tire Technician
Pedro Viallobos
10.2021 - 10.2022
Fire Science
College of The S