Brian Delgadillo

Crew Member

McDonald's

07.2023 - Current

Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Promoted a positive work environment through effective communication and teamwork among staff members.
Assisted other team members to achieve goals.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Trained new team members on procedures, customer service, and sales techniques.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Backed up servers by setting up trays and completing some food deliveries.
Prepared salads, soups and sandwiches for customers.
Completed milkshakes and ice cream desserts for customers.
Brewed coffee and tea and changed out drink station syrups.
Documented customer orders and conveyed special requests to kitchen staff.
Replenished serving stations with fresh food and cleaned up spills.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Kept kitchen, counter and dining areas cleaned and sanitized.
Accurately operated cash register to process customer payments.
Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Contributed to increased sales by upselling menu items and promoting special offers.
Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Stocked shelves to organize aisles in assigned department.
Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Prepared products following restaurant, health, and safety standards and procedures.
Operated cash register to ring up final bill and process various forms of payment.
Became familiar with products to answer questions and make suggestions.
Addressed guest needs, questions, or concerns to create optimum experience onboard.

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Crew Member

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