Brian DeRuiter
Fair Lawn
Summary
Results-driven sales expert with a focus on effective communication, inventory management, and customer engagement. Successfully developed tailored sales techniques, ensuring product availability and fostering lasting relationships with clients.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Sales Person
Wayne Tile
Wayne
04.1990 - 03.2026
- Assisted customers in selecting tile products for home improvement projects.
- Demonstrated product features and benefits to enhance customer understanding.
- Managed inventory levels, ensuring product availability and organization.
- Collaborated with team members to address customer inquiries and concerns.
- Maintained an inviting store environment through effective merchandising techniques.
- Executed accurate sales transactions using point-of-sale systems to enhance customer experience.
- Educated customers on installation techniques and maintenance for tile products.
- Built strong relationships with repeat customers through excellent service delivery.
- Cultivated key customer relationships that contributed to increased sales.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Maintained updated store, product, and promotional knowledge to support consistent sales performance.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Welcomed customers upon entering the store and provided assistance throughout their shopping experience.
Education
High School Diploma -
Eastern Christian Academy
North Haledon, NJ06-1990
Skills
- Sales strategy
- Product knowledge
- Point-of-sale operation
- Inventory management
- Order processing
- Customer relationship management
- Customer engagement
- Customer relationship building
- Product launch coordination
- Follow-up processes
- Effective communication
- Problem solving
- Customer education
Certification
Schluter and Wedi Products Certified
Timeline
Sales Person
Wayne Tile
04.1990 - 03.2026
High School Diploma -
Eastern Christian Academy