Brian Detwiler
Jacksonville,FL
Summary
Ambitious and results-focused professional with a verifiable record of achievement in support of the company’s goals and objectives; Recognized for the ability to effectively interact with a diverse group of individuals; Core values include character, resilience, excellence, accountability, ethics, integrity, trust and professionalism.
Overview
24
24
years of professional experience
Work History
Director of Training/Recruiting/Culture
KC Petroleum, Inc.
08.2022 - Current
- Oversee all training initiative's (Individual, Department, Sr. Leadership) for the company.
- Oversee all recruiting efforts (Interviewing, Onboarding, Orientation) for the company.
- Oversee all culture initiative's (Professional Development, Employee Engagement, One on One Coaching) for the company.
Director of Training
KC Petroleum, Inc.
02.2022 - 08.2022
- Conducting orientation programs and arranging on-the-job training for new hires
- Analyze effectiveness of training to employees and develop appropriate modification if needed
- Collaborate with management team and members to identify training needs and schedule appropriate training sessions for employees
- Develop SOP's to monitor and ensure employees are performing their responsibilities according to training
- Provide support and mentoring for new employees while conducting evaluation and identifying sections where improvements are needed
- Identify future training needs and creating curriculum to facilitate that training
- Coordinated and prioritized required training courses for 8 departments
- Delivered and managed new employee onboarding and training sessions
- Developed and implemented updating training programs for sales, service, construction and estimating departments
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
- Assessed skill gaps for employees and developed training courses to meet identified needs
Director of Estimating/Purchasing/Project Administrator
KC Petroleum, Inc.
01.2017 - 01.2022
- Oversee daily processes of each department
- Responsible for development of five employees; 2 out of 5 employees promoted to managerial positions
- Forecasting for each department in areas of personal growth, profit performance and vendor growth
Estimator/Purchasing Manager
KC Petroleum, Inc.
12.2016 - 01.2017
- Perform and track daily calls from the work force in the field.
- Set up bids for estimating team
- Process the bids for chief estimator review.
- Create purchase orders and order all materials for each job.
- Schedule all equipment for each job.
Risk Analyst
Allstate
11.2013 - 12.2016
- Assisted in reporting efforts for dealerships and reinsurance companies
- Quality Check ceding statements and help balance financial reports
- Conducted conversions when quality checks failed
- Utilized Microsoft Excel to create spreadsheets and pivot tables to organize data
- Assisted Senior Vice President in the Participation Department with competitor intel
- Oversee Dealer Advance Program
- Generated loss ratio reports for agents and dealerships
- Perform loss analysis for agents and dealerships
Business Development Specialist
Sunteck Transport Group
02.2013 - 10.2013
- Assisted in developing the process for recruiting freight agents
- Cold calling and telemarketing
- Phone and in-person interviews
- Identified top quality prospects for agent program
- Signed on 7 freight agents within first 8 months with company
Sales Representative
AMERICAN BUSINESS SYSTEMS
01.2012 - 01.2013
- Generated new business and maintained existing accounts
- Cold calling and telemarketing
- Generated proposals and leasing contracts
- Handled customer concerns
Area Rental Manager
ENTERPRISE RENTAL CAR
01.2000 - 08.2011
- Managed all customer or employee disputes
- Increased customer service from 70% to 88% top in Jacksonville group
- Substantially aided in assuring all sales plans were executed in order to improve results
- Increased operating profit from $50/car to $110/car in one year
- Focused on revenue maximization and cost control in accordance with company standard operating procedures
- Manage and proactively execute the sales process through new and existent accounts
- Maintain a positive employee relations environment for all team members resulting in retention increasing by 20%
- Managed performance, addressed any employee concerns, maintained adequate staffing
- Levels and facilitated team development
Education
High School Diploma -
Jacksonville University
Jacksonville, FL1989
Skills
- Microsoft Word, Excel, Outlook, and PowerPoint
- Dos, SAP, Business Objects
- 11 years business sales experience
- 17 years customer service experience
- 17 years management experience
- Time management
- Professionalism
- Leadership training
- Small Group Instruction
- New hire on-boarding
- Teambuilding
- Organization and Time Management
- Self-Motivated
- Effective communication
- Staff development plans
- Leader Celebration Church Men’s Ministry
- Leader Celebration Church Freedom Ministry
Timeline
Director of Training/Recruiting/Culture
KC Petroleum, Inc.
08.2022 - Current
Director of Training
KC Petroleum, Inc.
02.2022 - 08.2022
Director of Estimating/Purchasing/Project Administrator
KC Petroleum, Inc.
01.2017 - 01.2022
Estimator/Purchasing Manager
KC Petroleum, Inc.
12.2016 - 01.2017
Risk Analyst
Allstate
11.2013 - 12.2016
Business Development Specialist
Sunteck Transport Group
02.2013 - 10.2013
Sales Representative
AMERICAN BUSINESS SYSTEMS
01.2012 - 01.2013
Area Rental Manager
ENTERPRISE RENTAL CAR
01.2000 - 08.2011
High School Diploma -
Jacksonville University
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