Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
OfficeManager
Brian Dillon

Brian Dillon

Property Management
Centreville,VA

Summary

27 working in property management. Relocating to Florida, seeking on-site position in the Fort Lauderdale area.

I have recently been a training manager with demonstrated planning, organizational and leadership abilities focused on onsite training for management, leasing & maintenance team members. Highly effective at educating people at all different skill levels. Interested in property manager onsite positions as well.

  • Dependable property manager with experience overseeing various types of properties. Strong knowledge of income tax credits, Section 8 requirements and recertification vouchers. Successful in maximizing rent collection and managing outstanding tenant issues with focus on retention.
  • Dedicated property manager with background overseeing wide range of daily operations for properties. In-depth knowledge of tenant, landlord and association laws. Resourceful problem solver with strong computer skills.
  • Versatile Property Manager bringing solid blend of people skills combined to implement and enforce property rules and regulations.
  • Positive and diligent property management professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 27 years of property management experience paired with goal-oriented and performance-minded approach.

Overview

27
27
years of professional experience
8
8

Years of on-site property management

Work History

Training Manager

Gates Hudson & Associates Inc.
Fairfax, VA
01.2004 - 01.2022
  • Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Managed new employee orientation training process for more than 100 employees each year.
  • Reviewed and edited all training materials for accuracy and company policy compliance.

Property Manager

Sawyer Realty Holdings Inc.
Towson, MD
01.2003 - 12.2003

Property manager of 831 garden/mid rise community in Towson MD.

Community Manager

Gates Hudson & Associates Inc.
Fairfax, VA
01.2001 - 12.2003

As community manager, I assisted the property manager with all aspects of operations, on a sprawling 42 acre, 826 unit garden community.

Property Manager

Gates Hudson & Associates Inc.
Alexandria, VA
06.1998 - 12.2000

Property manager 196 unit high rise in Alexandria, VA.

Leasing Manager

Gates Hudson & Associates Inc.
Arlington, VA
06.1997 - 05.1998

Responsible for managing the leasing department, customer service, leasing agents, make ready, parking management and file administration.

Leasing Consultant

Gates Hudson & Associates Inc.
Arlington, VA
08.1995 - 12.1996

Orientation to the wild and wonderful world into property management. I was responsible for working with a team to leasing apartments, file management, parking management, maintenance requests and property management software.

Education

No Degree - General

Northern Virginia Community College
Annandale, VA

Skills

  • Customer service
  • Safety awareness
  • Yardi
  • Entrata
  • Grace Hill
  • Tax credit
  • COVID-19 rent relief
  • Team building
  • Policy and procedures
  • Curb appeal
  • Manage assets
  • Technology-paperless transitions
  • Leasing
  • Accounting
  • Maintenance administration
  • Turnover coordination
  • Auditing
  • Due diligence
  • Virtual training
  • Live training
  • Vendor communications
  • Tech support
  • Experience with Class A, B & C assets

Accomplishments

  • Successfully restructured and implemented in-house and external signature training series.
  • Led safety and leadership courses in Fairfax, VA.
  • Trained more than 1000 full time associates and 300 part-time associates on new hire orientation, policies and procedures.
  • Achieved paperless lease administration by introducing Yardi for residential leasing, accounting and maintenance tasks.
  • Trained more than 500 employees on Lead base paint, asbestos and mold awareness.

Certification

AVA behavior analyst

Tax Credit

Virginia Fair Housing

OSHA

Additional Information

I am leaving the DC metro area and relocating to South Florida. I have years of property management experience and have established a reputation as a great person to work with, caring about everyone's ability to learn their craft.

As a training manager, I was specifically responsible for preventive maintenance programs, work order administration, leasing administration, accounts receivables, accounts payables, mobile maintenance applications, bad debt administration, affordable housing, due diligence, in person and virtual training, maintaining a help desk ticket system for employees, mold, asbestos and lead based paint training, operating budgets, gl notes and safety awareness and risk management.

Timeline

Training Manager

Gates Hudson & Associates Inc.
01.2004 - 01.2022

Property Manager

Sawyer Realty Holdings Inc.
01.2003 - 12.2003

Community Manager

Gates Hudson & Associates Inc.
01.2001 - 12.2003

Property Manager

Gates Hudson & Associates Inc.
06.1998 - 12.2000

Leasing Manager

Gates Hudson & Associates Inc.
06.1997 - 05.1998

Leasing Consultant

Gates Hudson & Associates Inc.
08.1995 - 12.1996

No Degree - General

Northern Virginia Community College
Brian DillonProperty Management