Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Brian Dollar

Brian Dollar

Mesa,AZ

Summary

Commercial Accounts Manager with a strong background in Customer Relationship Management and relationship building at Phil Long Ford of Denver. Expertise in contract negotiation and business development, resulting in significant account growth through strategic outreach and exceptional customer service as Chief Operating Officer at Sportsmobile Inc. Proven ability to identify market trends and improve operational efficiency, fostering innovation and team collaboration to achieve business goals. Successful in converting challenges into opportunities, positively influencing company growth and profitability.

Overview

10
10
years of professional experience

Work History

Commercial Accounts Manager

Phil Long Ford of Denver
Denver, CO
02.2020 - Current
  • Maintained accurate records of all client interactions using CRM software.
  • Established strong relationships with customers by providing excellent customer service.
  • Developed new business opportunities through cold calling, networking events, and other outreach initiatives.
  • Participated in trade shows and industry events to promote company services.
  • Maintained current knowledge of emerging industry trends, legislation, coverage, technology and products.
  • Negotiated and maintained contracts with clients for commercial accounts.

Chief Operating Officer

Sportsmobile Inc.
Phoenix, Arizona
08.2015 - Current
  • Analyzed financial data and identified areas of improvement for cost savings.
  • Provided guidance and support for problem solving efforts.
  • Directed the daily operations of multiple departments across the organization.
  • Negotiated contracts with vendors and suppliers for goods or services.
  • Managed staff recruitment, training, and development processes.
  • Formulated strategies to improve customer service levels within the organization.
  • Conducted regular meetings with departmental heads to review progress.
  • Led the design and implementation of business strategies, plans, and procedures.
  • Oversaw daily operations across multiple departments, ensuring alignment with strategic objectives.
  • Managed customer interactions throughout the build process to maintain clarity in manufacturing procedures.

Education

Bachelor of Science - Kinesiology

The University of Texas At San Antonio
San Antonio, TX
12-2014

Skills

  • CRM management
  • Contract negotiation
  • Financial analysis
  • Customer service
  • Business development
  • Market research
  • Networking skills
  • Strategic planning
  • Problem solving
  • Relationship building
  • Account growth
  • Sales negotiations

Timeline

Commercial Accounts Manager

Phil Long Ford of Denver
02.2020 - Current

Chief Operating Officer

Sportsmobile Inc.
08.2015 - Current

Bachelor of Science - Kinesiology

The University of Texas At San Antonio

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