Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
Generic

BRIAN DORAN

Temecula

Summary

Accomplished multi-unit leader with over 25 years of retail experience in sales, merchandising, facilitation, and training. Innovative individual who is driven to get results through a fun work environment while encouraging trust, fairness, and performance. Demonstrated strength and passion for coaching and developing talent and the agility to succeed across a wide spectrum of roles.

Overview

23
23
years of professional experience

Work History

Senior Manager Learning & Development– T1– West Coast

BEST BUY CORPORATION
01.2017 - 01.2020
  • Managed a team of 8 trainers supporting 270 west coast stores. Partnered and influenced territory, market, district and store leaders as well as the corporate L&D teams. Responsible for building and maintaining a culture of training and development.
  • Led a successful rollout of the Best Buy Certified training program
  • Created a 5 point plan for the territory that improved training completion and effective labor use
  • Highest employee engagement scores 3 years in row
  • Company leading training completion percent
  • Reduced training team and overall territory turnover year over year

General Manager – Orange County, CA

BEST BUY CORPORATION
01.2015 - 01.2017
  • Accountable for the overall operations of a large format retail store annualizing over $22 million. Responsible for top and bottom line results as well as the employee and customer experience.
  • Exceeded revenue budget, delivered a positive comp, and grew net operating profit
  • Grew employee engagement year over year
  • Grew customer traffic year over year
  • Reduced store shrink by .40% year over year

District Sales Manager – Orange County, CA

BEST BUY CORPORATION
01.2013 - 01.2014
  • Directed the selling and services strategies for a 16 store district annualizing over $600 million in sales. Responsibilities included roll-out and implementation of company initiatives, sales proficiency, training support, talent recruitment and leadership development.
  • Exceeded revenue budget and delivered a positive comp and grew net operating profit
  • Led team in developing key sales strategies
  • Led in performance during key selling drive times
  • Received company’s highest award for delivering top sales results

New Store Format Manager- Minneapolis, MN

BEST BUY CORPORATION
01.2012 - 01.2013
  • Prepared and delivered multiple training events for all US community and small market format stores. Responsibilities included the design and rollout of small market stores on the east coast as well as training and leadership development.
  • Built and rolled out the new operating model for 10k concept stores
  • Adapted leadership training programs to new store concepts
  • Played a vital role in the design of leadership development programs for the company
  • Received company’s highest award for delivering top performance metric results

Territory Training Manager – Thousand Oaks, California

BEST BUY CORPORATION
01.2002 - 01.2012
  • Managed overall training and leadership development for a $4.7 billion territory with 140 stores. Responsibilities included content development and facilitation of sales and leadership skills training.
  • Led the new sales model rollout for the west coast territory
  • Prepared and delivered the territory’s computing and tablet specialist training
  • Devised a program to increase company’s learning portal knowledge and log in percentages through virtual training resulting in company leading participation and employee recognition
  • Received company’s highest award for delivering top performance metric results
  • Administered training budgets in excess of $700,000 annually
  • Influenced the building of a culture of learning through the development of a training faculty encompassing Assistant Managers, General Managers, District, and Territory leaders

District Merchandise Manager – Orange County, California

BEST BUY CORPORATION
01.1997 - 01.2002
  • Managed overall merchandising and entertainment business for an 8 store district. Responsibilities included CD and movie purchasing as well as visual merchandising and sales execution.
  • Accomplished award winning results for the overall merchandising standards and processes
  • Created an innovative recognition program for the district that is still used today
  • Instrumental in the training and development of store General Managers and Merchandise Managers to help drive store performance, business strategies, sales proficiency, margin enhancement, and customer experience
  • Improved sales results in key departments by managing inventory and coaching and development of store leaders

Education

High School Diploma -

Amherst Central High School
Buffalo, NY

Skills

  • Sales Analysis
  • Training Design & Facilitation
  • Project Management
  • Increasing Customer Satisfaction
  • Improving Employee Retention
  • Leading Teams Through Change
  • Financial Planning & Management
  • Diversity and Inclusion Training
  • Talent development

Professional Development

  • Franklin Covey Trainer
  • Belbin Accredited Facilitator
  • Senn Delaney Winning Cultures Facilitator

Timeline

Senior Manager Learning & Development– T1– West Coast

BEST BUY CORPORATION
01.2017 - 01.2020

General Manager – Orange County, CA

BEST BUY CORPORATION
01.2015 - 01.2017

District Sales Manager – Orange County, CA

BEST BUY CORPORATION
01.2013 - 01.2014

New Store Format Manager- Minneapolis, MN

BEST BUY CORPORATION
01.2012 - 01.2013

Territory Training Manager – Thousand Oaks, California

BEST BUY CORPORATION
01.2002 - 01.2012

District Merchandise Manager – Orange County, California

BEST BUY CORPORATION
01.1997 - 01.2002

High School Diploma -

Amherst Central High School

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