BRIAN DOUGHERTY
Torrance,CA
Summary
Successful small business owner for 20+ years. Employed and managed a team of over 20 people delivering services to clients in the local community. Responsible for sales, marketing, customer support, IT, HR, & social media. Company awarded the Best of the South Bay 5 times. Strong IT/IS background and a good understanding of technology and its applications. Blockchain proficiency. Looking for an opportunity that will allow the utilization of all competencies.
Overview
29
29
years of professional experience
4
4
years of post-secondary education
Work History
Business Consultant
Animal House Pet Pros
Torrance, United States
09.2022 - 12.2022
- Liaison between existing clients and new ownership
- Training new staff on operating procedures, software infrastructure, and social media apparatus
- Assist in implementation of nationwide expansion of service
- Devised processes to boost long-term business success and increase profit levels
President/CEO
Animal-House Enterprises, Inc
Torrance, United States
07.2002 - 09.2022
- Founded Animal House Pet Pros (DBA) in July of 2002
- Hired and managed employees to maximize productivity while training staff on best practices and protocols
- Built company into team of 20+ providers
- Generating six figure revenues for 19 straight years
- Awarded South Bay's Best 5 times and 5 Stars on Yelp
- Excellent proficiency in CRM, IT, Account Management, Sales, HR, AR & AP
Senior Account Manager
PSINet
Marina del Rey, United States
03.2001 - 03.2002
- Focus on customer relationship management (CRM) and retention with 50 calls/day
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions
- Effectively communicate technical solutions for complex IT/Infrastructure needs
- Excellent understanding of TCP/IP and related protocols (HTTP, SMTP, FTP)
Sales Engineer
PSINet
Marina Del Rey, CA
01.2000 - 03.2001
- Assisted in configuration of B2B internet storage, bandwidth, and hosting solutions
- Required good working knowledge of SQL, HW & SW components, data storage and bandwidth requirements
- Managed technical integration, systems engineering program management, customer support and program management
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers
Manager Web Development
PSINet
Herndon, United States
03.1994 - 12.1999
- Managed team of web developers designing and deploying sites onto the hosting platform.
- Coordinate with sales team and customer to provide detailed development quote.
- Management of design process for developers to ensure product delivery on time and to spec.
- Notably, team developed the first website for the NFL Baltimore Ravens.
- Interface with C-Level execs in Raven Organization and launch website preview at SuperBowl XXXIII.
- Designed and completed 100's of websites in a short span of time.
- Profit generating business unit exceeding 7 figure revenues annualized.
- Installed ISDN line into Vice President Al Gore's computer in the Eisenhower Executive Office.
Education
Bachelor of Science - Computer Info Systems And Business Management
York College of Pennsylvania
York, PA 09.1989 - 05.1993
Skills
Technologist Web3 Knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Consultant
Animal House Pet Pros
09.2022 - 12.2022
President/CEO
Animal-House Enterprises, Inc
07.2002 - 09.2022
Senior Account Manager
PSINet
03.2001 - 03.2002
Sales Engineer
PSINet
01.2000 - 03.2001
Manager Web Development
PSINet
03.1994 - 12.1999
Bachelor of Science - Computer Info Systems And Business Management
York College of Pennsylvania
09.1989 - 05.1993
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