Brian Dowling
Philadelphia,PA
Overview
14
14
years of professional experience
Work History
Personal Trainer Manager
Body Change Fitness Studio
02.2017 - Current
- Elevated gym''s community presence by hosting charity events and participating in local fitness expos, increasing brand awareness and fostering positive public relations.
- Collaborated with sales team to develop promotional offers that increased membership sign-ups by 15% over six months.
- Implemented new group fitness classes to meet diverse client needs and attract new members.
- Streamlined scheduling processes, resulting in more efficient use of staff resources and reduced wait times for clients.
- Organized special events such as fitness challenges or workshops to engage existing members and attract new clientele.
- Cultivated strong relationships with clients through attentive service, leading to numerous referrals for additional business.
- Managed a team of personal trainers to ensure high-quality services and client satisfaction.
- Increased client retention by developing customized workout plans and providing consistent progress tracking.
- Mentored junior personal trainers, sharing industry best practices and fostering professional growth.
- Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
- Monitored and evaluated program performance to determine value and quality.
- Collaborated with health and wellness professionals to create and execute events, seminars and workshops on various topics.
- Developed partnerships with local businesses to offer discounts on products or services relating to health and wellness, enhancing member benefits package.
- Demonstrated safe and correct forms for each exercise and piece of equipment.
- Provided individualized fitness assessments, program designs and nutrition counseling services.
- Helped clients set and achieve health and wellness goals.
- Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
Fitness Instructor
Planet Fitness
05.2015 - 02.2017
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
- Collaborated with clients to identify potential barriers to achieving fitness goals.
- Developed goal-oriented training programs that led clients to achieve significant improvements in strength, endurance, flexibility, and overall functional ability.
- Boosted client motivation by developing personalized fitness programs tailored to individual goals and abilities.
Assistant Manager
Planet Fitness
04.2014 - 05.2015
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Photography Manager
Kiddie Kandids
09.2010 - 03.2014
- Developed strong relationships with clients, leading to repeat business and referrals.
- Developed comprehensive project budgets, tracking expenses closely to prevent overspending or unnecessary costs.
- .Recruited top talent in photography industry that contributed to the overall success of the company.
- Conducted regular performance reviews of staff members, identifying areas of improvement and providing constructive feedback.
Education
Bachelor Of Applied Science - Special Education
Lincoln University
Lincoln University, PA05.2005
Skills
- Adaptive coaching
- Fitness programming
- Physical assessments
- Team Management
- Motivational Techniques
- Group Fitness Instruction
- Cultural Sensitivity
- Safety Monitoring
- Budget Administration
Timeline
Personal Trainer Manager
Body Change Fitness Studio
02.2017 - Current
Fitness Instructor
Planet Fitness
05.2015 - 02.2017
Assistant Manager
Planet Fitness
04.2014 - 05.2015
Photography Manager
Kiddie Kandids
09.2010 - 03.2014
Bachelor Of Applied Science - Special Education
Lincoln University