Brian Drahosh
Central Point,OR
Summary
Results-driven people leader with exceptional team leadership qualities and operational management capabilities. Excels in delivering exceptional communication and customer service. Talented driver of performance compliance with applicable standards, rules, and regulations.
Overview
14
14
years of professional experience
Work History
FED/Small Claims Lead Clerk
Oregon Judicial Department
Medford, OR
02.2023 - Current
- Assists with hiring process, onboarding, orienting, and training new staff.
- Assigns and monitors workflow, performs audits, trains staff on new procedures/policies.
- Maintains small claims pro tem judges' schedules.
- Processes filings and documents for all small claims and FED cases, provides back up to civil/family unit as needed.
- Provides customer service to public, agencies, and attorneys in person, by mail, and phone.
- Evaluates performance of small claims, FED, and intake window clerks providing feedback and completing performance evaluations.
Judicial Services Specialist
Oregon Judicial Department
Medford, OR
09.2021 - 02.2023
- Reviewed and docketed incoming paper or electric filings from attorney's offices and pro se parties, routing documents to appropriate workflow as needed.
- Accurately processed orders and judgments that have been reviewed and signed by a Judge.
- Answered questions and provided resources to attorney offices, community partners, and pro se parties.
- Assisted with intake of protective orders including initial filings, scheduling hearings, and participating in the hearings.
- Member of DR Team, meeting monthly to evaluate/plan/implement policy and procedure for disaster recovery.
Operations Assistant Store Manager
Lowe's
Medford, Oregon
02.2021 - 09.2021
- Led daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
- Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Coached and developed store associates through formal and informal interactions.
- Managed inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
- Captain of store Safety Team for 2021.
Specialty Assistant Store Manager
Lowe's
Medford, Oregon
04.2020 - 02.2021
- Assisted in overall day-to-day operations of the store, including continuous development of effective store associates to achieve desired sales and results.
- Coached and developed store associates through formal and informal interactions.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Mentored newly hired Sales Specialists in credit, special orders, and installed sales to improve sales expertise.
Merchandising Assistant Store Manager
Lowe's
Eugene, Oregon
04.2019 - 04.2020
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
- Developed creative visual merchandising campaigns to focus on selling older inventory.
- Presented updated floor plans and design strategy to Lowe's corporate team.
- Led teams to create retail displays to highlight particular products and drive sales according to corporate strategy.
- Ensured weekly promotional compliance, creatively placed merchandise on the sales floor to promote visibility and sales.
- Inventory Captain, managed annual entire store physical inventory.
Operations Coach
Lowe's Distribution Center
Lebanon, Oregon
10.2018 - 04.2019
- Provided leadership to team members through coaching, feedback, and performance management.
- Managed process of shipping freight through ground transportation to Region 14, consisting of 84 stores.
- Ensured safety of team members and facility through safety awareness and promotion of company safety directives.
- Adhered to operational schedules by monitoring daily performance indicators.
Merchandising Assistant Store Manager
Lowe's
Medford, Oregon
03.2014 - 10.2018
Merchandising Assistant Store Manager
Home Depot
Phoenix, Oregon
05.2012 - 11.2013
Specialty Assistant Store Manager
Home Depot
Juneau, Alaska
07.2010 - 05.2012
Education
Some College (No Degree) - Business Administration And Management
University of Alaska Anchorage
Anchorage, AKSome College (No Degree) - General Studies
St. Cloud State
St. Cloud, MNSkills
- Inventory management
- Labor management
- Customer service
- Records maintenance and management
- Profit and loss accountability
- Conflict resolution
- Schedule management
- Recruiting and hiring
- Workday timekeeping
- Policy/program development
- POS systems operations
Timeline
FED/Small Claims Lead Clerk
Oregon Judicial Department
02.2023 - Current
Judicial Services Specialist
Oregon Judicial Department
09.2021 - 02.2023
Operations Assistant Store Manager
Lowe's
02.2021 - 09.2021
Specialty Assistant Store Manager
Lowe's
04.2020 - 02.2021
Merchandising Assistant Store Manager
Lowe's
04.2019 - 04.2020
Operations Coach
Lowe's Distribution Center
10.2018 - 04.2019
Merchandising Assistant Store Manager
Lowe's
03.2014 - 10.2018
Merchandising Assistant Store Manager
Home Depot
05.2012 - 11.2013
Specialty Assistant Store Manager
Home Depot
07.2010 - 05.2012
Some College (No Degree) - Business Administration And Management
University of Alaska Anchorage
Some College (No Degree) - General Studies
St. Cloud State
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