Brian Drew
Port Saint Lucie
Summary
Dynamic Process Lead at Petsmart with a proven track record in enhancing operational efficiency and team collaboration. Skilled in workflow design and problem-solving, I successfully implemented inventory management strategies that improved stock accuracy by 20%. Committed to mentoring staff and fostering a culture of excellence and open communication.
Overview
2026
2026
years of professional experience
Work History
Process Lead
Petsmart
2020 - Current
- Led process improvement initiatives to enhance operational efficiency and reduce bottlenecks.
- Oversaw team workflows, ensuring tasks met quality and safety standards.
- Mentored junior staff in best practices and operational procedures.
- Analyzed process data to identify areas for improvement and implement solutions.
- Collaborated with cross-functional teams to streamline operations and enhance service delivery.
- Implemented inventory management strategies that improved stock accuracy and reduced waste.
- Managed scheduling and resource allocation to optimize workflow efficiency across departments.
- Evaluated process performance metrics, identifying areas requiring improvement or optimization for increased efficiency.
- Managed teams effectively, fostering an environment of open communication and collaboration for better overall performance.
Department Supervisor
Home Depot
2014 - 2020
- Led team of associates to achieve operational efficiency and improve customer service standards.
- Implemented training programs enhancing staff skills and promoting safety protocols.
- Oversaw inventory management processes, ensuring stock accuracy and availability.
- Developed strategic initiatives to optimize department workflows and reduce costs.
- Coordinated scheduling and task assignments for optimal team productivity.
- Analyzed sales data to identify trends, informing merchandising decisions and promotions.
- Mentored new supervisors, fostering leadership development within the department.
- Streamlined communication between departments, enhancing collaboration on projects and initiatives.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of Number employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
Tractor Operator
Hardy Tractor Service
2004 - 2013
- Operated various tractors and heavy machinery for agricultural tasks.
- Conducted routine maintenance to ensure optimal equipment performance.
- Collaborated with team members to enhance workflow efficiency on job sites.
- Trained new operators on safety protocols and equipment handling procedures.
- Monitored equipment operations to identify and resolve mechanical issues promptly.
- Implemented best practices for soil preparation and crop planting techniques.
- Assisted in developing operational strategies to improve task completion rates.
- Coordinated logistics for transporting materials and equipment between job sites.
- Maintained Type tractor in good working order and regularly inspected and cleaned attachments.
- Moved equipment between job locations, following traffic rules to prevent incidents and quickly reach new sites.
- Operated hydraulic and mechanical controls to expertly move and control powerful attachments.
- Drove equipment from one site to another to deliver tools and complete jobs.
Education
Bachelor of Science - Criminal Justice
Florida Technical College
Orlando, FL02.2014
Associate of Science - Criminal Justice
Florida Technical College
Orlando, FL02.2012
Skills
- Leadership trained
- Customer focus
- Workflow design
- Background checking
- Process documentation
- Business process mapping
- Contracting
- Hazardous gas safety
- Collaboration
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Machine operation
- Active listening
Timeline
Process Lead
Petsmart
2020 - Current
Department Supervisor
Home Depot
2014 - 2020
Tractor Operator
Hardy Tractor Service
2004 - 2013
Bachelor of Science - Criminal Justice
Florida Technical College
Associate of Science - Criminal Justice
Florida Technical College