Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Dudley

Summary

I worked for the Springfield Water Dept for many years and decided to leave to pursue one of my passions, food. I had goals of opening my own Food Truck Business but the Pandemic hit and it was no longer reasonable so I decide to peruse my other life passion Cannabis. I started working at Holistic in 2021 and it truly became my dream job. I enjoy pulling orders and delivering and helping to bring people the medicine they need. I would love the opportunity to advance with this amazing company.

Overview

15
15
years of professional experience

Work History

Fulfillment Associate

Holistic Industries
10.2021 - Current
  • Selected and filled orders from stock to fulfill customer requirements.
  • Followed procedures at all times for personal and team safety.
  • Communicated with other departments to facilitate fulfillment activities and address issues.
  • Loaded packages in delivery trucks to assist with physical delivery of products to customers.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Addressed customer queries and complaints regarding orders to resolve issues, increase satisfaction and build trust.
  • Conducted regular cycle counts to reconcile inventory levels and determine accuracy.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Semi-Knowledgeable in Dutchie & Metrc
  • Inventory Control
  • Assist in other areas of Facility as needed such as Maintenance, Packaging & Bucking

Owner/Operator Manager

Go Calendar
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Set up seasonal store from ground up. To include drawing blueprints, ordering correct size displays and lighting, insured store was compliant with local fire codes.

Crew Leader

Springfield Water And Sewer Commission
01.2009 - 09.2017
  • Monitored team members to verify work quality and address concerns.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Trained employees in time management and proper ways to complete job duties.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Established positive relationships with customers and colleagues through high standards of customer service.
  • Developed and implemented process improvements to increase productivity.
  • Established and enforced policies and procedures to maintain high standards of work.

Education

High School Diploma -

Cathedral High School
Springfield, MA
06.1998

Skills

  • Inventory Auditing
  • Customer Service
  • Order Picking
  • Fulfillment Processing
  • Product Packaging
  • Order Processing
  • Sorting and Organizing
  • Work Prioritization
  • Correct Labeling
  • Loading and Unloading Vehicles
  • Friendly and Courteous
  • Teamwork and Collaboration
  • Order Accuracy
  • Willing to Learn
  • Detail Oriented
  • Multitasking

Timeline

Fulfillment Associate

Holistic Industries
10.2021 - Current

Crew Leader

Springfield Water And Sewer Commission
01.2009 - 09.2017

Owner/Operator Manager

Go Calendar

High School Diploma -

Cathedral High School

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Brian Dudley