Brian Duffy
Red Oak,Iowa
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Shift Manager
Sonic
04.2022 - 11.2023
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on tasks to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Assistant Store Manager
Domino's Pizza
06.2019 - 02.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Trained new employees on proper protocols and customer service standards.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Head Cook
Huddle House
03.2012 - 06.2019
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Disciplined and dedicated to meeting high-quality standards.
- Worked closely with front-of-house staff to facilitate excellent customer service.
Education
GED -
East Ridge High School
Clermont, FL05.2007
Skills
- Customer Relationship Management
- Cash Register Operations
- Inventory Control and Data Keeping
- Food Safety
- Food Preparation
- Staff Management
- Restaurant Operation
- POS Software
Certification
ServSafe Manager Certification
Timeline
Shift Manager
Sonic
04.2022 - 11.2023
Assistant Store Manager
Domino's Pizza
06.2019 - 02.2022
Head Cook
Huddle House
03.2012 - 06.2019
GED -
East Ridge High School
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