Brian Dunaway
Aledo,TX
Summary
Highly skilled IT Technician with robust background in troubleshooting, software and hardware installation, wire installations, server and component installation, and network support. Display strong abilities in problem-solving, customer service, and technical communication. Proven track record of enhancing system performance and reducing downtime across various work settings. Known for adapting quickly to new technologies and mastering innovative tools.
Overview
8
8
years of professional experience
Work History
Cook
Taco Casa Hyde Park
Willow Park, TX
07.2024 - Current
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Maintenace Technician
Texas Department Of Criminal Justice
Brazoria, TX
12.2021 - 05.2024
- Assisted in the installation of new machinery and equipment.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Operated hand and power tools to complete repairs.
- Installed new systems, replacement parts and components to maintain proper operation.
- Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
IT Technician
Sound Logic
Aledo, TX
02.2018 - 04.2021
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Provided technical support to users via telephone or remote access.
- Implemented security measures such as firewall configuration and virus protection software installation and updates.
- Resolved hardware issues including replacing parts as necessary.
- Deployed operating systems.
- Set up user profiles on local machines according to established standards.
- Configured routers, switches and wireless access points for LANs and WANs.
- Diagnosed hardware failures using diagnostic tools such as PC Doctor or Windows Event Viewer.
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Communicated with customers to provide up-to-date information on incident response progress and resolution timeframe estimates.
- Maintained positive working relationship with fellow staff and management.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
- Supervised and directed workers engaged in installation of data communication equipment and software.
Installation Technician
DAVACO
Farmers Branch, TX
02.2017 - 02.2018
- Installed new equipment according to manufacturer specifications and customer requirements.
- Repaired malfunctioning components in existing systems as needed.
- Followed detailed instructions while installing new equipment in accordance with industry standards.
- Ensured that all cables were securely connected and labeled correctly during the installation process.
- Worked with team members to install and maintain equipment.
- Coordinated with project managers to ensure installations were completed within timelines and budget.
- Adapted installation techniques to accommodate unique customer environments and requirements.
Education
Associate in Electronics Engineering Technology - Electronics Repair
Cochise College
Douglas, AZ06-2004
Some College (No Degree) - Computer And Information Sciences
Maricopa Community Colleges - Mesa Community College
Mesa, AZHigh School Diploma -
Intellaschool of Mesa
Mesa, AZ05-1997
Skills
- Hardware Installation
- Software updating
- Network Security
- Technical Support
- LAN/WAN
- Device Installation
- VoIP Installation
- Network setup
- Flooring
- Power Tool Operation
Accomplishments
- National Honors Society
- National Merit Scholar
- Vice Presidents Award
References
References available upon request.
Timeline
Cook
Taco Casa Hyde Park
07.2024 - Current
Maintenace Technician
Texas Department Of Criminal Justice
12.2021 - 05.2024
IT Technician
Sound Logic
02.2018 - 04.2021
Installation Technician
DAVACO
02.2017 - 02.2018
Associate in Electronics Engineering Technology - Electronics Repair
Cochise College
Some College (No Degree) - Computer And Information Sciences
Maricopa Community Colleges - Mesa Community College
High School Diploma -
Intellaschool of Mesa
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