Brian Duran
Tolleson,AZ
Summary
Developed skills in maintaining sanitary environments within demanding work setting. Expertise in adhering to health and safety regulations, as well as efficient sanitization of equipment and facilities. Seeking to transition into new field where these skills can be effectively utilized.
Overview
1
1
year of professional experience
Work History
Sanitation Specialist
Hello Fresh Warehouse
12.2024 - 04.2025
- Assisted in the development of new sanitation policies and guidelines to meet evolving industry standards.
- Collaborated with team members to develop efficient sanitation processes for optimal cleanliness.
- Performed routine maintenance on sanitation equipment, prolonging its lifespan and effectiveness.
- Played an integral role in achieving company audit scores above industry benchmarks through diligent attention to detail in all aspects of job performance.
- Preforming sanitation tasks to support the production team and the entire facility up to and including removing waste, debris and refuse, transporting empty boxes to compactors, monitoring outside of facility for waste and debris, sanitizing equipment and floors at end of shifts, cleaning and sanitizing tools and receptacles and other custodial functions as needed.
- Working in a temperature-controlled environment.
- Regularly lifting and moving up to 25 pounds, and occasionally lifting and moving up to 50 pounds with or without assistance. Understanding and adhering to all safety standards and requirements.
Customer Service Representative
Red Robin
03.2024 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Resolved guest complaints professionally, resulting in high levels of customer satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Developed and maintained positive relationships with guests for satisfaction.
Education
High School Diploma -
Arizona Preparatory Academy
Phoenix, AZ01.2025
Skills
- Cleaning procedures
- Safety and compliance
- Active listening
- Excellent communication
- Customer service
- Strong multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sanitation Specialist
Hello Fresh Warehouse
12.2024 - 04.2025
Customer Service Representative
Red Robin
03.2024 - 12.2024
High School Diploma -
Arizona Preparatory Academy
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