Brian E. Cole
Summary
Dynamic professional with over 20 years of experience in the wireless and IT sectors, specializing in RF performance and optimization, customer support, field operations, and network administration. Demonstrated success as a technical lead for special events and disaster recovery initiatives, utilizing a strong foundation in business management to drive project success and enhance operational processes. Exceptional communication and analytical skills have facilitated achievements across various projects, including volunteer efforts at major events such as golf tournaments and NASCAR races, as well as critical disaster recovery operations following hurricanes and severe storms. A proud United States Marine Corps veteran equipped with leadership skills that inspire and empower teams to excel in high-pressure environments.
Overview
31
31
years of professional experience
Work History
Field Tech
Traffic Control Corp
11.2024 - Current
- Installation and maintenance of traffic systems for Iowa and Nebraska.
- Programing of switches, camera/radar detection, Econolite controllers, battery backup, PED's, cabinets.
- Ethernet and fiber, installation, testing and repair.
- Low voltage power systems, including battery and solar systems.
- Keeping inventory and site databases updated and accurate.
- Training of products to city technicians, engineers, and contractors.
- DOT Certified
- OSHA 10
- Professional Training:
- Econolite product line
- Alpha battery backup
- PTZ cameras
- JSF product line
- Currux systems
- Cambell PED's
- AI product line
Field Tech/Supervisor
Econolite
06.2024 - 11.2024
- Installation and maintenance DOT 511 PTZ cameras and radar systems in central Iowa
- Programing of switches, PTZ cameras and radars.
- Ethernet and fiber, installation, testing and repair.
- Low voltage power systems, including battery and solar systems.
- Keeping inventory and site databases updated and accurate.
- Monthly preventive maintenance.
- Bucket truck
- On call rotation
- DOT Certified
- OSHA 10
- Recently promoted to Field Supervisor/Field Tech until fully staffed.
- Managing Central Iowa's routine maintenance schedule and repair.
- Professional Training:
- Certified Tower Safety Climber
Field Engineer
Telecommunications Technical Services
01.2024 - 06.2024
- Installation and maintenance of Smart Sky cellular equipment that services data services to commercial planes.
- Responsible for keeping cellular network on air and processing calls in Iowa, Nebraska, Minnesota, Wisconsin, Illinois, Missouri
- Ethernet and fiber, installation, testing and repair.
- Respond to disasters causing cellular tower outages.
- Keeping inventory and site databases updated and accurate.
- On call
- DOT Certified
- OSHA 10
- Professional Training:
- Certified Tower Safety Climber
Field Engineer
Verizon Wireless
01.2023 - 01.2024
- Installation and maintenance of Ericsson LTE 4G/5G, Ultrawideband, DAS, BDA, cellular equipment.
- Responsible for keeping cellular network on air and processing calls in north central Iowa.
- Ethernet and fiber, installation, testing and repair.
- Lead interference locater.
- Respond to disasters causing cellular tower outages.
- Keeping inventory and site databases updated and accurate.
- Exceptional ability to promptly resolve concerns and satisfy customers.
- Entrusted with the most complex service issues.
- On call rotation
- DOT Certified
- Professional Training:
- Dirt Training (Mobile assets, satellite backhaul, chain saw, basic electrical training, towing, wench recovery, Cisco/Nokia/Ciena router training.)
- Bucket Truck
Professional- RAN Engineer
AT&T Mobility
05.2014 - 12.2022
- 2020/Current - Optimization and performance of Central Iowa
- Deployment Project Manager of 5g network to Iowa, Nebraska, South Dakota
- 2019 - Responsible for network performance for Minnesota
- Optimize RAN for optimal performance.
- Identifying root cause of site and network degradation
- Work with vendors on isolating root cause of site/market degradation.
- FirstNet customer and network support
- Creating SQL Queries, CSS, Java, HTML coding for our regional webpage.
- Supporting and reporting of 3P events (Special Events)
- Create weekly and year over year network performance reports.
- Professional Training:
- Lucent UMTS Bronze, Silver Certification (3g, LTE)
- Lucent LTE Bronze, Silver Certification (3g, LTE)
- Nokia Bronze, Silver Certification (LTE)
- Ericsson Bronze Certification (LTE)
- Advanced spectrum analyzer and signal generators training
- Technology Design Engineer Role Training
- RAN Transformation Series to 5G.
- IP Networking
- FirstNet Colt Deployment team
Field Engineer
AT&T Mobility
05.2009 - 05.2014
- Installation and maintenance of Nokia GSM and Lucent UMTS, Lucent LTE, DAS, BDA, cellular equipment.
- Responsible for keeping cellular network on air and processing calls in north central Iowa.
- T1 to DS3 circuits including fiber, installation, testing and repair.
- Keeping inventory and site databases updated and accurate.
- Exceptional ability to promptly resolve concerns and satisfy customer's needs.
- Entrusted with the most complex service issues.
- Professional Training:
- Lucent UMTS Bronze Certification
- Lucent LTE Certification
- Tower Light Training
- Nokia GSM Training
- Tellabs SIAD Training
- Ethernet Certification
- DOT Certified
Field Engineer II
Sprint Nextel
10.2004 - 05.2009
- Installation and maintenance of Motorola iDEN and Nortel CDMA, BDA cellular equipment
- Responsible for 66 Motorola iDEN and Nortel CDMA sites in Central Nebraska
- Maintaining service for customer BDA systems
- Responsible for keeping cellular network on air and processing calls.
- T1to DS3 circuits including fiber, installation, testing and repair.
- Keeping inventory and site databases updated and accurate.
- Exceptional ability to promptly resolve concerns and satisfy customers.
- Entrusted with the most complex service issues.
- Professional Training:
- Motorola iDEN EBTS Certification
- Motorola iDEN Systems Certification
- Nortel CDMA Systems Certification
- Network Testing with Acterna T-Berd 107A Certification.
- Proxim SC/HD Lynx Microwave Certification
- Anritsu Line Sweeping Certification
- Anritsu Advanced Line Sweeping Certification
Network Administrator
Nextel Partners
02.2001 - 10.2004
- Manage and maintain servers, routers, switches, clients, printers, phone, fax, copiers at five office locations in the Midwest in Iowa, Nebraska and South Dakota
- Deployment of Windows 2000 server and later Windows 2003 Servers
- Deployment of Windows 2000 and later Windows XP
- Keeping inventory and database updated
- Problem solving employee computer issues.
- Professional Training:
- MCP (Microsoft Certified Professional)
- MCSE (Core Courses)
- Access, Excel, Outlook Certification
- Dell hardware Certification
Lead Network Administrator
Great Plains Technologies
02.1997 - 02.2001
- Build, install and maintain servers, clients, routers, switches, printers.
- Supervising and training new technicians
- Development of Bison Servers and Clients PCs
- Install Cat 5 cable, video cable to dental office.
- Configure and network Dental software and hardware.
- Train customers on new computer hardware
- Demo proprietary software and computers to potential clients.
- Professional Training:
- Computer hardware manufacturing and repair
- Computer Networking: Ethernet, Fiber
- Dentrix Dental software, Dexis Digital X-ray certification
Field Engineer
Galaxy Cablevision
01.1995 - 02.1997
- Responsible for 7 small towns
- Customer installations and troubleshooting
- 7 Headend's (condensed to 1 with Fiber distribution between towns)
- Headend equipment, dish's, antenna's
- Mainline repair and maintenance
- Fiber repair
- Professional Training:
- Cable and fiber optic splicing
- Installation/Repair of CATV networks
- CATV network design
Education
No Degree - Computer Networking
Hasting Community College
Hastings, NESkills
- Field operations
- Equipment installation
- Technical support
- Network connectivity
- Equipment maintenance
- Root-cause analysis
- Performance optimization
- System upgrades
- Hardware and software installation and support
- System configuration
- Electrical systems
- Diagnostics and troubleshooting
Accomplishments
- Member of DIRT first response team for Verizon Wireless
- Completed Iowa State Stadium DAS upgrade for Verizon.
- Network monitoring and reporting for Super Bowl LII, CWS, Sturgis, Minnesota State Fair, National Governors Association
- Development of Performance Dashboard webpage for identifying site performance degradation.
- Development of Acute Simulator program that improved CQI nationwide.
- Hunting for service impacting external interference in North Dakota.
- Automation development of weekly reports for central region
- SCRUM leader and coder for performance application development.
- Iowa point of contact/team lead for derecho storm. Facilitating FirstNet Colt deployments and priority FirstNet sites. Working closely with operations and contractors to deploy generators to our sites and partnership sites. Create a timeline for recovery and AT&T response. Presenting report to Iowa FirstNet Sub-Committee and Iowa Statewide Interoperability Communication Systems board.
- Deployment of FirstNet COLT for weeklong RAGBRAI event. Largest and Oldest bicycle ride across Iowa.
- Network support for 100th Boy Scout Jamboree
- Restoring services to customers during hurricane Rita
- Restoring service to customers during Midwest Ice Storm
- Develop complex Access database to track site outages for Midwest region.
Awards
Innovation award for Acute Simulator and weekly report automation, Tower of Excellence for Developing Outage Tracker database, Circle of Excellence – award given out to one partner, quarterly., Passionate Partner (Employee) - four times
Military
United States Marine Corps: Honorable Discharge
Timeline
Field Tech
Traffic Control Corp
11.2024 - Current
Field Tech/Supervisor
Econolite
06.2024 - 11.2024
Field Engineer
Telecommunications Technical Services
01.2024 - 06.2024
Field Engineer
Verizon Wireless
01.2023 - 01.2024
Professional- RAN Engineer
AT&T Mobility
05.2014 - 12.2022
Field Engineer
AT&T Mobility
05.2009 - 05.2014
Field Engineer II
Sprint Nextel
10.2004 - 05.2009
Network Administrator
Nextel Partners
02.2001 - 10.2004
Lead Network Administrator
Great Plains Technologies
02.1997 - 02.2001
Field Engineer
Galaxy Cablevision
01.1995 - 02.1997
No Degree - Computer Networking
Hasting Community College
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