Brian Easterly
Montgomery ,AL
Summary
Dynamic leader with extensive experience at Fed Ex Ground, excelling in operations management and strategic planning. Spearheaded initiatives that significantly enhanced package handling efficiency and safety, boosting team performance and customer satisfaction. Skilled in training and mentoring, with a knack for fostering employee motivation and resolving conflicts effectively. Achieved notable improvements in productivity and quality control, demonstrating a commitment to excellence and innovation.
Overview
2025
2025
years of professional experience
Work History
Special Assignment Ops Supervisor
Fed Ex Ground
Special Assignment Ops Admins
Fed Ex Ground
Ops Administrator 2
Fed Ex Ground
Operations Administator 2
Fed Ex Ground
11.2019 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Stored and secured packages in designated areas to prevent damage and theft.
- Communicated with supervisors about delays or other issues with shipments.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
- Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
- Elevated customer service standards, promptly addressing inquiries about package status and resolving issues.
- Enhanced safety in workplace by proactively identifying potential hazards and suggesting improvements.
- Increased team morale with consistent encouragement and recognition for meeting daily targets.
- Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
Education
George Washington Carver High School
Montgomery, AL05.2016
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Strategic planning
- Staff development
- Inventory control
- Staff discipline
- Team building
- Processes and procedures
- Operations management
- Relationship building
- Policy enforcement
- Conflict resolution
- Priority management
Timeline
Operations Administator 2
Fed Ex Ground
11.2019 - Current
Special Assignment Ops Supervisor
Fed Ex Ground
Special Assignment Ops Admins
Fed Ex Ground
Ops Administrator 2
Fed Ex Ground
George Washington Carver High School
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