Brian E. Bilodeau
Operational Executive
Summary
Pragmatic Operational Executive leading organizations to make sustainable process and technology change to support top and bottom-line growth. Extensive multicultural experience developing and launching high profile, market driven solutions in managed security services, system software, and banking industries. Respected and innovative leader recognized for compassionate leadership, results focused execution, and agile transformation. Inspires trust and confidence at all levels of the organization and empowers remote and offshore teams to produce outstanding results.
Overview
17
17
years of professional experience
2
2
Certificates
Work History
VICE PRESIDENT Revenue Operations
Avertium
09.2020 - Current
- Company Overview: A PE owned Managed Detection and response company serving North America
- Joined via acquisition driven by Avertium's need for 1440 Security's technology expertise and management experience
- Leading all aspects of CRM/CLM digital transformation, contract negotiation, and sales operations for a team of thirty
- Led successful 90-day transition from legacy CRM (ConnectWise) to state-of-the-art Salesforce CRM and Conga CLM system reducing opportunity and document creation time 50% and enabling the sales and revenue operations to scale
- Perform initial legal review of all legal documents including NDAs, BAAs, MSAs, and partner agreements, reducing legal turn around 50% while reducing company legal expenses
- Oversee the development and delivery of Sales Enablement accelerating account executive onboarding and reducing time to effective selling for new account executives by 25%
- Redesigned Statement of Work structure and content to drive alignment between service delivery, sales, and our clients, to reduce risk and increase client satisfaction
- A PE owned Managed Detection and response company serving North America
PRESIDENT & CEO
Netboundary Inc. Dba 1440 Security
01.2015 - 09.2020
- Company Overview: A managed security services startup
- Recruited by the founder to turn around and eventually sell a stagnant self-funded Managed Security Services company
- Led every aspect of the organization including sales and marketing, finance and administration, security operations, talent management, and engineering
- Transformed “compliance checkbox” MSSP into results focused Managed Detection and Response (MDR) company increasing revenue 186% in 3 ½ years
- Rebranded the company from NetBoundary, Inc
- To 1440 Security including complete website and marketing collateral make-over increasing web site traffic 400%
- Outsourced Controller & AR/AP functions to focus on the business, migrating from in house QuickBooks to SaaS Intacct in 30 days enabling effective deferred revenue tracking and management
- Reduced days outstanding from 70 to 40
- Designed and oversaw the development of packaged detections and SOAR/SOC automation technology increasing SOC efficiency 300% and reducing MTTD from 4 hours to 15 minutes
- Achieved MSSP Alert top 250, ranked 153 in year 4 and improving to 115 in year 5
- Marketed and sold the company to Avertium in September of 2020 with key recognition and support from leading SIEM vendor LogRhythm
- A managed security services startup
VICE PRESIDENT SOFTWARE DEVELOPMENT, Professional Services
Factor
01.2012 - 01.2015
- Company Overview: $12M software development company serving the petroleum marketing industry
- Selected by COO to strengthen executive leadership team and to bring management discipline to software development and consulting organizations
- Led agile/scrum value-driven software development for three commercial product lines, quality, documentation, implementation, and consulting services
- Directs thirty-five employees, $4M budget
- Transformed product development lifecycle for transport logistics product, reducing time-to-market 50%, from 18 months to 9 months
- Transitioned company from product licensing to SaaS model, generating $500K incremental revenue
- Developed project execution and financial tracking system, improving forecasting accuracy, and reducing time to revenue 60 days
- $12M software development company serving the petroleum marketing industry
DIRECTOR SOFTWARE DEVELOPMENT, Customer Support
Metavante Corporation
01.2008 - 01.2012
- Company Overview: $5.5B provider of banking and payments technology
- Recruited to newly formed senior leadership team to transform Customer Support and Software Development organizations and to drive growth of six commercial software product lines
- Led system architecture, development, quality, documentation, and training
- Directed 170 employees across six locations in US and India, with $22M budget
- Improved on-time delivery from 60% to 95%, increasing customer satisfaction from 6.5 to eight on a ten-point scale
- Transformed engineering from waterfall to agile SDLC, with seven concurrent distributed scrum teams, reducing project development time 67%, from 90 days to 30 days
- Renegotiated vendor contracts, and aligned capital investment with business objectives, generating $2M annual cost savings
- $5.5B provider of banking and payments technology
Education
Executive Education Program -
University of Michigan
Ann Arbor, MISoftware Engineer Development Program - undefined
Electronic Data Systems (EDS)
Skills
Team leadership
Strategic planning
Coaching and mentoring
Decision-making
Contracts and negotiation
Product management
Program management
Certification
Delta Mu Delta, International Honor Society for Business, Dallas Baptist University
Accomplishments
- Organizational Transformation, Turned around lagging MSSP (NetBoundary) into results driven Managed Detection and Response company (1440 Security) increasing revenue 186% in 3 ½ years leading to successful sale of company.
- Operations Improvement, Led successful 90-day transition from legacy CRM (ConnectWise) to state-of-the-art Salesforce CRM and Conga CLM system to enable the selling process and drive scale.
- Operations Improvement, Introduced OKRs to align sales, marketing, and service delivery, improving organization efficiency and customer satisfaction.
- Operations Improvement, Designed and oversaw the development of SOAR/SOC automation technology increasing SOC efficiency 300% and reducing MTTD from 4 hours to 15 minutes.
- Operations Improvement, Reengineered product lifecycle for a mobile data security software vendor, driving revenue from $16.7M to $20.3M in first year, and reducing time-to-market 25%.
- Operations Improvement, Established Project Management Office for $600M ecommerce company, improving on-time delivery from 75% to 95%. Transformed two customer support organizations and IT Help Desk, increasing customer satisfaction 20% at Sterling and FIS.
- Product Management, Launched five new products at FIS and Sterling, generating $30M revenue.
- Product Management, Delivered four major software releases at FIS, requiring more than 60,000 engineering hours in 12 months, to attain market leader position for company's distributed capture solution.
- Product Management, Developed standardized processes for new features/functionality, increasing quality 30%.
Timeline
VICE PRESIDENT Revenue Operations
Avertium
09.2020 - Current
PRESIDENT & CEO
Netboundary Inc. Dba 1440 Security
01.2015 - 09.2020
VICE PRESIDENT SOFTWARE DEVELOPMENT, Professional Services
Factor
01.2012 - 01.2015
DIRECTOR SOFTWARE DEVELOPMENT, Customer Support
Metavante Corporation
01.2008 - 01.2012
Software Engineer Development Program - undefined
Electronic Data Systems (EDS)
Executive Education Program -
University of Michigan