Brian E. Fisher
Longwood,FL
Summary
Strategic, compliance-driven University Registrar with 17 years of leadership experience directing academic records, registration systems, accreditation readiness, and institutional policy across complex higher-education environments. Proven record of leading high-volume Registrar operations serving 1,500+ students, improving data accuracy, achieving flawless audit outcomes, and building streamlined, student-centered workflows. Expert in academic governance, FERPA compliance, catalog and curriculum management, SIS optimization, workflow automation, cross-functional collaboration, and institutional effectiveness.
A dedicated academic professional with expertise in overseeing student registration and academic record management. Proficient in handling confidential information and ensuring compliance with institutional policies. Known for strong collaborative skills and delivering consistent, high-quality results.
Overview
17
17
years of professional experience
Work History
Registrar
Orlando School of Nursing
01.2024 - Current
- Modernized Registrar operations, reducing processing times by 40%.
- Improved degree audit and credential accuracy by 30% through standardized recordkeeping.
- Ensured 100% FERPA compliance and strengthened institutional audit readiness.
- Reconfigured Stars SIS workflows to improve reporting accuracy and eliminate redundancies.
- Elevated student issue resolution to 95% effectiveness.
- Managed student enrollment processes, ensuring compliance with regulatory standards.
- Implemented electronic health record systems to streamline data management and accessibility.
- Developed policies for student registration procedures, enhancing operational efficiency.
- Trained staff on best practices in data entry and record maintenance.
Registrar (Interim)
F.I.R.S.T. Institute
01.2023 - 01.2024
- Directed all Registrar functions during institutional transition with zero audit exceptions.
- Increased record accuracy by 25% through enhanced data-check procedures.
- Managed student enrollment processes, ensuring compliance with institutional requirements and regulations.
- Streamlined record-keeping systems to enhance data accuracy and accessibility for stakeholders.
- Coordinated academic schedules and course offerings to optimize resource allocation and student satisfaction.
- Developed training materials for staff on registry software, improving operational efficiency and user proficiency.
- Oversaw graduation processes, verifying eligibility and maintaining communication with students throughout the process.
- Implemented quality assurance measures for student records, enhancing data integrity and reducing errors.
- Led initiatives to improve student services, fostering a supportive environment for academic success and retention.
- Collaborated with faculty to ensure alignment between academic policies and registrar operations, driving continuous improvement.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Verified paperwork accuracy and checked for completion prior to processing.
- Updated computer system with latest information to keep records current and accurate.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation.
- Resolved student registration issues to reduce acceptance, enrolment and payment delays.
- Improved data integrity by conducting regular audits of student records and making necessary corrections.
- Coordinated effectively with admissions offices to streamline acceptance notifications and enrollment procedures for incoming students.
- Monitored enrollment processes to meet regulations and accreditation standards.
- Maintained positive relationships with faculty members to facilitate seamless coordination on course offerings, schedules, and other academic matters impacting students'' experiences.
- Enhanced student satisfaction by addressing concerns promptly, providing solutions, and offering guidance on registration matters.
- Reduced errors in transcript processing through careful attention to detail while entering grades into the system.
- Facilitated student registration with admissions and records departments for smooth administration processes.
- Facilitated seamless course enrollment for students with timely processing of requests and effective communication.
- Participated in the development of institutional policies related to registration, grading, and graduation requirements, ensuring a consistent approach across all departments.
- Evaluated transfer credit eligibility for incoming students, ensuring a fair assessment process aligned with institutional policies.
- Promoted adherence to FERPA regulations by implementing strict confidentiality protocols when handling sensitive student information.
- Supported academic advising efforts by providing timely access to student records, enabling informed decision-making about course selections and degree progress.
- Prepared balanced course schedules, student rosters and class lists.
- Led transition to paperless office, reducing environmental impact and operational costs.
- Coordinated with faculty to schedule classes, optimizing resource use and accommodating students' needs effectively.
- Increased student satisfaction by providing comprehensive support and guidance throughout registration process.
- Ensured compliance with federal and state regulations regarding student records, safeguarding privacy and institutional reputation.
- Enhanced data accuracy in student records with meticulous attention to detail in updating and maintaining databases.
- Optimized transcript evaluation processes, facilitating faster transfer credit decisions.
- Developed and enforced academic policies to uphold integrity of institution's educational standards.
- Managed sensitive student information with utmost confidentiality, building trust within academic community.
- Played key role in accreditation processes, compiling and presenting necessary documentation to accrediting bodies.
- Established feedback system for students and faculty, leading to continuous improvement in registration services.
- Improved office efficiency by training staff on new database management software.
- Supported students in distress by connecting them with appropriate academic and mental health resources.
Assistant to the Dean of Academics & Compliance
Keiser University
01.2021 - 01.2023
- Supported accreditation audits with zero major findings.
- Ensured academic program and curriculum compliance across multiple programs.
- Increased documentation accuracy by 20%.
- Coordinated administrative support for Dean, ensuring smooth daily operations and efficient communication.
- Managed scheduling and logistics for meetings, enhancing time management and resource allocation.
- Developed and maintained record-keeping systems, improving accessibility of critical information for decision-making.
- Assisted in curriculum development initiatives, fostering collaboration between faculty and administration.
- Streamlined student services processes, enhancing responsiveness to student needs and inquiries.
- Provided guidance to student organizations, promoting leadership skills and community engagement among participants.
- Led training sessions for new staff on procedural best practices, ensuring consistent service delivery across departments.
- Collaborated with academic departments on strategic planning initiatives, aligning goals with institutional mission and vision.
- Prepared reports on enrollment trends, graduation rates, and other key performance indicators for review by the Dean.
- Provided administrative support during curriculum reviews which led to updates in course offerings aligned with industry standards.
- Managed sensitive information with discretion, maintaining confidentiality of personnel files and other records.
- Assisted in the development of strategic plans and initiatives, contributing to the overall success of the institution.
- Implemented workshops focusing on professional development topics that helped enhance skills among staff members.
- Collaborated with faculty members to develop program proposals and grant applications, securing funding for departmental initiatives.
- Participated in staff recruitment efforts, aiding in interviewing candidates and updating job postings as needed.
- Liaised with other departments to ensure smooth coordination of cross-functional projects and initiatives.
- Provided exceptional customer service while addressing student inquiries, resolving issues promptly and professionally.
- Conducted research on behalf of the Dean to support decision-making in various areas such as budgeting and policy implementation.
- Assisted in drafting written communications from the Dean''s office, ensuring accuracy and clarity in messaging.
- Supported the Dean in developing annual budgets by gathering and analyzing financial data for informed decision making.
- Supported accreditation efforts by gathering necessary documentation and assisting with self-study reports.
- Developed strong relationships with students, faculty, staff, alumni, donors, enhancing collaboration across campus communities.
- Coordinated events and meetings for the Dean, ensuring seamless execution and positive outcomes.
- Maintained a comprehensive filing system, improving document retrieval times and reducing misplaced items.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Performed research to collect and record industry data.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Liaised between clients and vendors and maintained effective lines of communication.
- Established administrative work procedures to track staff's daily tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Volunteered to help with special projects of varying degrees of complexity.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Streamlined administrative processes for increased efficiency, implementing new organizational systems within the Dean''s office.
- Organized travel arrangements for visiting scholars or guest speakers hosted by the college or university.
- Served as a liaison between academic departments to streamline workflow processes and improve communication among stakeholders.
- Enhanced communication between faculty and administration by efficiently managing the dean's correspondence and schedule.
Registrar
Keiser University
01.2012 - 01.2021
- Oversaw Registrar operations for 1,500+ students.
- Improved SIS data accuracy by 35%.
- Reduced processing times by 50% via workflow improvements.
- Managed student enrollment processes, ensuring compliance with regulatory standards.
- Implemented electronic health record systems to streamline data management and accessibility.
- Developed policies for student registration procedures, enhancing operational efficiency.
- Trained staff on best practices in data entry and record maintenance.
- Oversaw verification of academic credentials, ensuring accuracy in admissions decisions.
- Coordinated communication between departments to facilitate timely processing of student applications.
- Led initiatives to improve student retention through targeted outreach programs.
- Analyzed enrollment trends to inform strategic planning and resource allocation decisions.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Verified paperwork accuracy and checked for completion prior to processing.
- Updated computer system with latest information to keep records current and accurate.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation.
- Resolved student registration issues to reduce acceptance, enrolment and payment delays.
- Improved data integrity by conducting regular audits of student records and making necessary corrections.
- Coordinated effectively with admissions offices to streamline acceptance notifications and enrollment procedures for incoming students.
- Monitored enrollment processes to meet regulations and accreditation standards.
- Maintained positive relationships with faculty members to facilitate seamless coordination on course offerings, schedules, and other academic matters impacting students'' experiences.
- Enhanced student satisfaction by addressing concerns promptly, providing solutions, and offering guidance on registration matters.
- Reduced errors in transcript processing through careful attention to detail while entering grades into the system.
- Facilitated student registration with admissions and records departments for smooth administration processes.
- Facilitated seamless course enrollment for students with timely processing of requests and effective communication.
- Participated in the development of institutional policies related to registration, grading, and graduation requirements, ensuring a consistent approach across all departments.
- Promoted adherence to FERPA regulations by implementing strict confidentiality protocols when handling sensitive student information.
- Evaluated transfer credit eligibility for incoming students, ensuring a fair assessment process aligned with institutional policies.
- Supported academic advising efforts by providing timely access to student records, enabling informed decision-making about course selections and degree progress.
- Prepared balanced course schedules, student rosters and class lists.
- Played key role in accreditation processes, compiling and presenting necessary documentation to accrediting bodies.
- Collaborated with IT department to enhance student information system, resulting in more user-friendly interfaces.
- Increased student satisfaction by providing comprehensive support and guidance throughout registration process.
- Conducted workshops for students on registration procedures and academic planning, empowering them with necessary information.
- Developed and enforced academic policies to uphold integrity of institution's educational standards.
- Analyzed enrollment trends to advise on potential curriculum adjustments and resource allocation.
- Streamlined enrollment processes, significantly reducing wait times for students by implementing online registration system.
- Established feedback system for students and faculty, leading to continuous improvement in registration services.
- Coordinated with financial aid and bursar offices to ensure seamless integration of registration and billing processes, easing financial enrolment experience for students.
- Supported students in distress by connecting them with appropriate academic and mental health resources.
- Managed sensitive student information with utmost confidentiality, building trust within academic community.
- Ensured compliance with federal and state regulations regarding student records, safeguarding privacy and institutional reputation.
- Enhanced visibility and accessibility of academic policies by redesigning registrar's section of institution's website.
- Led transition to paperless office, reducing environmental impact and operational costs.
- Enhanced data accuracy in student records with meticulous attention to detail in updating and maintaining databases.
- Improved office efficiency by training staff on new database management software.
- Coordinated with faculty to schedule classes, optimizing resource use and accommodating students' needs effectively.
- Optimized transcript evaluation processes, facilitating faster transfer credit decisions.
- Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.
- Studied and researched various medical terms as well as software and coding systems.
- Secured confidential patient information from unauthorized access.
Registrar/Academic Advisor
Florida College of Natural Health
01.2009 - 01.2012
Education
High School Diploma -
New Castle Senior High School
New Castle, PA06.1989
Skills
- Stars, Campus Nexus, School Docs, Microsoft Office, SharePoint
- Audit readiness
- Student support services
- Degree audits
- SIS administration
- Enrollment procedures
- Documentation standards
- Accreditation processes
- Issue resolution strategies
- Institutional reporting
- FERPA compliance
- Team leadership
- Change implementation
- Quality assurance measures
- Communication skills
- Admissions support
- Database administration
- Enrollment management
- Course scheduling
- Interdepartmental collaboration
- Transfer credit evaluation
- Financial aid coordination
- Report generation
- Higher education administration
- Academic advising
- Academic calendar management
- Maintaining documents and records
- Admissions and registrations
- Verification and eligibility
- Counseling and advice
- Transcript evaluation
- Attention to detail
- Relationship building
- Active listening
- Critical thinking
- Interpersonal communication
- Multitasking Abilities
- Multitasking capacity
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Team building
Timeline
Registrar
Orlando School of Nursing
01.2024 - Current
Registrar (Interim)
F.I.R.S.T. Institute
01.2023 - 01.2024
Assistant to the Dean of Academics & Compliance
Keiser University
01.2021 - 01.2023
Registrar
Keiser University
01.2012 - 01.2021
Registrar/Academic Advisor
Florida College of Natural Health
01.2009 - 01.2012
High School Diploma -
New Castle Senior High School
CORE LEADERSHIP COMPETENCIES
- University Registrar Leadership & Operations
- Academic Policy, Catalog Governance & Compliance
- FERPA, Title IX, Accreditation (SACSCOC/Institutional)
- Degree Audit Systems, Curriculum & Course Management
- Process Optimization & Workflow Redesign
- Student Information Systems (Stars, Campus Nexus, School Docs)
- Audit Preparation, Documentation & Institutional Reporting
- Cross-Functional Collaboration
- Strategic Planning & Data Analysis
- Academic Records Security