Brian Ehrgood
Lumberton,NJ
Summary
Accomplished and customer-centric national account sales professional experienced in driving revenue and growth. Expertise in building and executing strategic sales plans, fostering strong relationships with internal and external customers to develop existing and new accounts. Prepared for all levels of account management. Consistently securing and managing key accounts while fostering continuous growth. Recognized for collaborative approach and adaptability in dynamic environments. Proficient in strategic planning, relationship building, and problem-solving. National Manager successful coordinating processes and activities running parallel nationwide. Maintained equilibrium for efficiency across entire organization. Handle all departments and enforced organizational and industry standards to deliver quality and cost-efficient output. Recruit, train and develop staff and introduce new technologies and systems to enhance organizational productivity.
Overview
21
21
years of professional experience
Work History
National Account Manager
DFS, LLC
05.2018 - 02.2025
- Developed and executed strategic sales plans, consistently achieving revenue and profitability targets within a national account portfolio
- Drove revenue generation through effective account penetration, identifying and capitalizing on new customer opportunities
- Cultivated in-depth understanding of client organizational structures, goals, and objectives to ensure long-term success and build strong, lasting relationships
- Utilized Salesforce and RingDNA to track sales activities, manage pipeline, and generate accurate sales forecasts
- Collaborated with internal teams to provide exceptional customer service, negotiate contracts, and resolve customer concerns effectively
- Managed large product rollout and manufacturing projects from product selection to customer delivery
Relationship Manager
Heartland Payment Systems
10.2016 - 05.2018
- Provided tailored business solutions, including payment processing, payroll analytics, lending, and loyalty marketing, to small and medium-sized businesses
- Generated new business through proactive prospecting, networking, relationship building, and referral partnerships, resulting in consistent portfolio growth
- Conducted consultative sales appointments, identifying client pain points, educating them on payment processing best practices, and presenting compelling value propositions
- Expanded portfolio by successfully targeting key vertical markets, including restaurants, retail, medical, and auto repair
- Maintained strong client relationships, providing ongoing support and cross-selling additional products and services to minimize attrition
Director, Inside Sales Operations
All American Virtual Assistance
09.2013 - 10.2016
- Built and managed a high-performing mortgage lead generation sales force, supplying loan originators with qualified leads, boosting loan volume
- Expanded revenue streams by successfully outsourcing the sales force to other companies, creating a new profit center
- Implemented a Virtual Assistant campaign, connecting 27 loan officers with 76 realtors, fostering strong partnerships and driving lead generation
- Created a territory development campaign for loan officers to schedule appointments with realtors to discuss the Virtual Assistant campaign to boost lead volume
Director, Inside Sales Operations
Vantage Point Bank
03.2010 - 09.2013
- Built and managed a mortgage lead generation sales force, overseeing all aspects of sales center functionality
- Cost-effectively distributed qualified leads to loan originators, resulting in increased loan conversion rates
- Developed, maintained, and managed an efficient and productive sales team, consistently exceeding performance goals
- Diversified and creatively managed data purchasing strategies, maximizing conversion from data to loan closings and improving ROI
- Administered the VOIP phone system to improve lead delivery rates to loan originators
Director of Inside Sales
Nations Home Mortgage
03.2004 - 01.2010
- Hired to overhaul the front-end sales department, responsible for all aspects of department functionality, Contact Management System (CMS), and phone system administration
- Developed and implemented a hot transfer system and customized integration between the inside sales team, contact resource manager, phone system, and Loan Officers, resulting in improved lead conversion rates
- Evaluated lead aggregates, adjusting volume and pricing based on performance to maximize ROI
- Managed email marketing and direct mail campaigns to enhance sales opportunities
- Recruited, managed, and developed inside sales agents and data management team to maximize return on lead cost
- Implemented a new pay and bonus structure to motivate new staff members to quickly achieve production goals and maintain consistent attendance
Education
Bachelor of Science - Marketing
Dean’s List Academic Achievement Award
Skills
- Account management
- Client engagement and relationship building
- Sales presentations
- Sales strategy planning and execution
- Business growth and retention
- Goal oriented
- Data-driven decision making
- Solution selling
- B to B sales
- Customer acquisition
Accomplishments
- Increased large domestic chain sales and account penetration (TudraFMP): Increased YOY sales by 36%. Increased buying accounts by 157%. Increased new items purchased by 15%. Implemented a large scale company service cross sell with the largest domestic franchisee.
- Increased average daily sales for medium domestic chain account (TundraFMP): Grew average daily sales by 34% as a result of updating their current program that made us a better fit to do business with.
- Increased YOY sales for small chain customer (TundraFMP): Increased sales by 87% by identifying a need for items that we were able to add to their contracted pricing.
- Increased MOM sales by 59% for large chain account (TundraFMP): Identified new items that customer needed and was able to add them to their order guide.
- Achieved Red Diamond sales level (Heartland Payment Systems): Achieved recognition for outstanding sales performance within the organization.
- Achieved 4th Place, Stronger Together referral margin (Heartland Payment Systems): Ranked among the top performers in the division for referral margin.
Timeline
National Account Manager - DFS, LLC
05.2018 - 02.2025
Relationship Manager - Heartland Payment Systems
10.2016 - 05.2018
Director, Inside Sales Operations - All American Virtual Assistance
09.2013 - 10.2016
Director, Inside Sales Operations - Vantage Point Bank
03.2010 - 09.2013
Director of Inside Sales - Nations Home Mortgage
03.2004 - 01.2010
Indiana University of Pennsylvania - Bachelor of Science, Marketing
Similar Profiles
Sean SeidelSean Seidel
Business Development Executive at DFS Solutions, LLCBusiness Development Executive at DFS Solutions, LLC
Dawn M. ClarkDawn M. Clark
Sr. Specialist of Litigation and Customer Solutions Coordinator, Collections at Diversified Financial Services, LLC (DFS Finance Also Known as a Division of First National Bank of Omaha)Sr. Specialist of Litigation and Customer Solutions Coordinator, Collections at Diversified Financial Services, LLC (DFS Finance Also Known as a Division of First National Bank of Omaha)
River BonsRiver Bons
Lead Account Specialist at Discover Financial Services, DFSLead Account Specialist at Discover Financial Services, DFS
Louis HabrahamshonLouis Habrahamshon
Creative Director at Foxtail Gaming Studios LLCCreative Director at Foxtail Gaming Studios LLC
Geraldine Sinois-PhilosiasGeraldine Sinois-Philosias
Nursing Clinical Student Practical Nurse at Jersey College School Of NursingNursing Clinical Student Practical Nurse at Jersey College School Of Nursing