Brian Elliott
Newcastle,CO
Summary
Dynamic District Manager with extensive experience at Dollar Tree, excelling in multi-unit management and strategic planning. Proven track record in boosting employee morale and enhancing customer satisfaction through effective training and development initiatives. Skilled in data analysis and conflict management, driving continuous improvement and operational excellence across diverse teams.
Overview
11
11
years of professional experience
Work History
District Manager
Dollar Tree
07.2024 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
Store Manager
Dollar Tree
07.2020 - 07.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
Store Director
Target
08.2019 - 05.2020
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
- Analyzed sales data to identify trends and opportunities for improvement, adjusting strategies accordingly.
- Improved employee retention rates by creating a positive work environment that fostered teamwork and camaraderie among staff members.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Enhanced customer satisfaction by ensuring exceptional service, product availability, and efficient operations.
Executive Team Leader, Sales Floor
Target
07.2018 - 08.2019
- Reduced employee turnover by fostering a positive work environment and promoting internal growth opportunities.
- Managed budgets and expenses effectively, maintaining fiscal responsibility while achieving sales targets.
- Boosted employee morale through recognition programs that celebrated top performers'' achievements regularly.
- Streamlined staff scheduling for optimal coverage during peak business hours, resulting in improved customer satisfaction.
- Increased sales floor efficiency by implementing strategic merchandising plans and store layouts.
- Conducted regular performance reviews providing constructive feedback enabling professional growth.
- Maximized profitability through diligent inventory management and loss prevention strategies.
- Implemented targeted training programs to enhance employee skills in key areas such as upselling techniques and product knowledge.
- Enhanced team performance with regular coaching, feedback, and development opportunities.
Executive Team Leader - Specialty Sales
Target
07.2017 - 07.2018
- Improved overall team performance with regular coaching, mentoring, and employee development initiatives.
- Oversaw daily operations, ensuring adherence to regulatory requirements, organizational policies, and industry standards.
- Enhanced customer satisfaction with exceptional service delivery and timely issue resolution.
- Led cross-functional teams for streamlined communication and efficient project execution.
- Managed risk effectively through proactive identification of potential issues and implementation of mitigation strategies.
- Recruited and hired talented individuals bringing depth and experience to organization.
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Fostered a positive work environment by promoting collaboration, open communication, and mutual respect among team members.
- Championed innovation within the organization by encouraging creative problem-solving approaches among employees.
Executive Team Leader, Human Resources
Target
01.2015 - 07.2017
- Managed recruitment efforts, ensuring timely placement of top-tier candidates for key positions.
- Fostered a diverse and inclusive workplace culture through targeted initiatives and education.
- Collaborated with executive leadership to align HR strategies with organizational goals.
- Orchestrated company-wide events to boost morale, foster teamwork, and enhance overall job satisfaction levels among staff members.
- Facilitated open lines of communication between employees and management, promoting a positive work environment.
- Conducted thorough exit interviews with departing employees; gathering valuable insights into areas needing improvement.
- Increased talent retention by developing effective performance management processes.
- Assisted executives in workforce planning; identifying gaps in resources or future staffing needs.
- Reduced employee turnover rates by implementing proactive solutions addressing common issues.
Education
Joplin High School
Joplin, MOSkills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Training and coaching
- Attention to detail
- Customer relations
- Staff development
- Team development
- Multi-unit management
- Action plans
- Conflict management
- Leadership development
Timeline
District Manager
Dollar Tree
07.2024 - Current
Store Manager
Dollar Tree
07.2020 - 07.2024
Store Director
Target
08.2019 - 05.2020
Executive Team Leader, Sales Floor
Target
07.2018 - 08.2019
Executive Team Leader - Specialty Sales
Target
07.2017 - 07.2018
Executive Team Leader, Human Resources
Target
01.2015 - 07.2017
Joplin High School
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