Summary
Work History
Education
Skills
Timeline
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Brian Enrique

Colchester,CT

Summary

Over my 35 year career with GMAC/Ally, I have worn many hats. The experiences now provide me with an excellent understanding of Ally's business and that of our dealers. I have taken Ally's MRO Training and I am AFIP Certified. I have sold cars in a dealership as well as filled in behind the F&I desk. I have worked with Used Car Managers to develop effective schedules to turn over their inventory; from retail sales, to SmartAuction and the physical lanes. I have posted cars on smart auction.

I had told my last Ally Manager that of all the positions I've held, I most enjoyed managing the sale at Southern Auto Auction. During my time there, I guided the reconditioning process, set the sales line-up, and stood on the block. Weekly efforts with the auction's sales team to build dealer relationships, maximize attendance and customer satisfaction. Over my 3 years there, Southern was the number one ranked independent sale in the country.

Work History

Fraud Investigation Specialist

Ally Financial
Cranberry Township, Pennsylvania
  • Developed a new role to handle fraud case concerns for the entire Northeast Region.
  • Developed strategies for conducting successful investigations based on case specifics.
  • Worked with cross-functional teams to resolve complex issues.
  • Trained members of other regions to function in the new role.
  • Developed strategies for conducting successful investigations based on case specifics.
  • Collected balances owed from dealers found to be obligated.

Account Executive

Ally Financial
Hartford, Connecticut
  • Built relationships with key decision makers through regular client visits and follow-up calls.
  • Supported area dealers in expanding Ally product portfolios and improving profitability for both parties.
  • Worked with sales team to identify new business opportunities and develop sales strategies.

Physical Auction Manager

Ally Financial
East Windsor , CT
  • Managed vehicle remarketing from on-site arrival, condition assessment, vehicle reconditioning and proper sales venue.
  • Worked with auction staff and vendors to achieve the best vehicle line up through the most economical avenues to achieve the best sales results.
  • Worked with auction sales team to grow dealer customer base.
  • On the Block presence to manage physical sale.
  • Manage buyer concerns. issues and disputes to maintain relationships.

Physical Auction Manager

Ally Financial
Buffalo, New York
  • Managed vehicle remarketing from on-site arrival, condition assessment, vehicle reconditioning and proper sales venue.
  • Worked with auction staff and vendors to achieve the best vehicle line up through the most economical avenues to achieve the best sales results.
  • Worked with auction sales team to grow dealer customer base.
  • On the Block presence to manage physical sale.
  • Manage buyer concerns. issues and disputes to maintain relationships.

In Dealership Lease Trainer

Ally Financial
Mahwah, New Jersey
  • Presented Ally's "In Dealership Training Program" to dealers throughout the Northeast.
  • Sold numerous training packages over a 6 year period.
  • Provided true consultative services for sales and F&I that turned positive results for all of my dealers.

Credit Supervisor

Ally Financial
Hartford, Connecticut
  • Managed Credit section team to control delinquency and limit risk.

Education

Bachelor of Arts -

University of Connecticut
Storrs, CT

Skills

  • Exceptional communication skills, both verbal and written
  • Common Sense
  • Problem resolution
  • Negotiation techniques
  • Customer relationship management
  • Sales strategy development
  • Risk management
  • Strategic planning

Timeline

Fraud Investigation Specialist

Ally Financial

Account Executive

Ally Financial

Physical Auction Manager

Ally Financial

Physical Auction Manager

Ally Financial

In Dealership Lease Trainer

Ally Financial

Credit Supervisor

Ally Financial

Bachelor of Arts -

University of Connecticut

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Brian Enrique