Brian Erie
Apison,TN
Summary
Accomplished Outside Sales Representative with solid sales history and in-depth experience. Offers up-to-date knowledge of emerging developments and marketing and sales strategies. Diligent and charismatic professional with expertise in conducting market analysis, recognizing trends within territories and directing product demonstrations. Committed to meeting performance goals and building strong relationships within industry.
Overview
23
23
years of professional experience
Work History
Territory Sales Representative
Rocky Top BG Distribution
09.2016 - Current
- Grew territory sales from under $200,000 first fiscal year to $1,700,000 current fiscal year.
- Adapts techniques to specific clients to create preventive maintenance programs based on individualized needs.
- Resurrected and monetized dormant leads to build book of business and increase revenues.
- Demonstrate automotive chemical equipment/products and specific features at customer locations and special events.
- Negotiates favorable terms in sales agreements, ensuring profitability and long-term client partnerships.
- Performs effectively in self-directed work environment, managing day-to-day operations and decisions.
- Utilize CRM software effectively to track leads, manage contacts, and monitor progress against goals regularly.
- Enhances product knowledge across territory with comprehensive training sessions.
Outside Sales Rep/Parts Counter Sales
Mtn. View Chevrolet
03.2015 - 08.2016
- Contacted new and existing customers to discuss ways to meet needs through specific products.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Contributed to inventory management, accurately tracking stock levels and ensuring availability of popular items.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
Sales Manager/Service Manager
Pandora's European Motorsports
07.2010 - 03.2015
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Led successful sales team by providing motivational coaching and performance-based incentives.
Service Manager
Mtn View Nissan of Chattanooga
01.2008 - 06.2010
- Raised Customer Satisfaction scores to above local and regional goals.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
Service Manager
Lawrence Doster Lincoln Mercury
10.2006 - 01.2008
- Monitored service staff performance and provided feedback for improvement.
- Implemented strategies to increase customer service satisfaction ratings.
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
General Manager
Goodyear Auto Service Center
08.2001 - 09.2006
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and implemented strategies to increase sales and profitability.
Education
Business Administration
University of North Dakota
Grand Forks, NDBusiness Administration And Management
Bellhaven University
Chattanooga, TNSkills
- Cold Calling
- Relationship Cultivation
- Customer-Focused Service
- Strategic Account Development
- Strong Communication and Interpersonal Skills
- Prospect Qualification
- Multitasking Abilities
- Adept at Closing Sales
- Territory Management
- Consultative Sales Approach
Additional Information
- US Navy Veteran
- Elite One Million Dollar Sales Achievement Award by BG Products Inc. 2021, 2022, 2023, and 2024.
- Outstanding Achievement Award for exceeding sales quotas and personal excellence.
Timeline
Territory Sales Representative
Rocky Top BG Distribution
09.2016 - Current
Outside Sales Rep/Parts Counter Sales
Mtn. View Chevrolet
03.2015 - 08.2016
Sales Manager/Service Manager
Pandora's European Motorsports
07.2010 - 03.2015
Service Manager
Mtn View Nissan of Chattanooga
01.2008 - 06.2010
Service Manager
Lawrence Doster Lincoln Mercury
10.2006 - 01.2008
General Manager
Goodyear Auto Service Center
08.2001 - 09.2006
Business Administration
University of North Dakota
Business Administration And Management
Bellhaven University
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