Brian Faison
Behavior Management Specialist
Sanford,Florida
Summary
Enthusiastic Program Supervisor with 6 years of experience in Behavior Management Supervision. Highly effective at supervising and training staff to accomplish program objectives. Knowledgeable Program Supervisor bringing 6 years of progressive experience in 30. Strategic planner, decisive leader and complex problem-solver ready for new professional challenge. Eager to apply expertise to business needs at Next Up. Skilled Professional Program Supervisor successfully developing and overseeing programs of varying sizes. Demonstrated track record of achievement over 15 years of experience. First-rate communication, interpersonal and organizational abilities. Multi-talented Program Supervisor driven to optimize processes and improve productivity to maximize program successes. Excelling at managing stakeholder relationships and administrative functions. Offering 10 years of Behavior Management industry experience. Accomplished Behavior Management Programs well-versed in running station programming in high-stress environments. Expert in personnel leadership, resource management and key decision-making. Articulate, motivational and analytical in approaching problems impacting team performance or station results. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities. Personable Program Manager with proven track record of success managing and leading social services programs. Skilled in grant writing, budgeting and program evaluation. Strong collaborator and committed to leading and inspiring teams to achieve shared goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Senior Management position. Ready to help team achieve company goals.
Overview
1823
1823
years of professional experience
5
5
Certification
Work History
Behavior Management Program Supervisor
Florida Safety Council
05.2023 - Current
- Supervise the day-to-day management of Behavior Management Programs to include sales and marketing
- Supervise the Behavior Management staff to include S.C.R.A.M
- Representatives, SCRAM & Behavior Management Administration and instructors
- This includes coaching, counseling, performance evaluations and timecard and PTO approvals (12 employees)
- Maintain communication with external referral sources and customers by attending meetings and provide brochures/flyers and other information as needed
- Conduct presentations regarding SCRAM products to court officials and probation officers
- Participate in Vendor contract process, evaluation of services and product application
- Billing and invoicing
- Product application, tracking and report analysis
- Criminal Justice Conferencing, reporting, triaging and client assessing
- Demonstrated ability to be productive under tight timeframes
- Practitioner of LEAN -Six Sigma
- Balance multiple and competing priorities with goal-directed behavior and performance under stressful conditions.
- Provided ongoing direction and leadership for program operations.
- Developed program marketing and outreach strategies to increase awareness and attract new participants.
Program(s) Scheduling Coordinator
Florida Safety Council
03.202 - Current
- Schedules appointments for DUI Program Clients (SSS, IID, and DUI School) as needed
- Collecting credit/debit card payments as needed
- Monitors IID clients to ensure clients that are required to attend monthly appointments are doing so, and reports non-compliance to the IID Coordinators and Director of DUI and Behavior Management
- Monitors SSS client scheduling and reports refusals or resistance to scheduling to the SSS Coordinators
- Reports/refers clients with apparent legitimate barriers to appointment compliance to clinical supervisors
- Monitors appointment availability in offices to ensure we have capacity to schedule all needed SSS and IID appointments monthly, reporting issues to the Director of DUI and Behavior Management any deficits as soon as identified
- Requests files be transferred from offices as needed based on scheduling of appointments
- Communicates any ancillary needs regarding appointments (i.e
- Virtual appointment scheduling during the pandemic)
- Reports any known inconsistencies or gross vacancies in the schedule to the Director of DUI and Behavior Management
- Forward any requests to alter or change scheduling by an evaluator or clinical supervisor to the Director of DUI Programs and/or redirects evaluators in the case of verbal requests
- Reviews and responds to emails and phone calls on a daily basis.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Chief Education Instructor/ Clinical Supervisor/Quality Assurance
Florida Safety Council
01.2023 - Current
- Conduct annual quality assurance reviews of each instructor for each course he/she teach
- Observe each course in its entirety annually, spot checks as deemed necessary
- Assess each instructor based on the administration codes and/or contracts under which FSC provides the service
- Provide a written report of eh assessment to the instructor and to the applicable program director which will be incorporated into annual reviews
- Provide guidance to instructors as needed to provide courses
- Assist instructors in finding solutions to problems and/or develop alternative techniques to address challenging circumstances
- Assist instructors as is feasible in responding to disruptive clients and/or assessing whether a client is under the influence while in class
- Collaborate with the Scheduling Manager and Scheduling Coordinator to ensure needed courses are provided and ensure that employees working as both evaluators and instructors schedules are populated in keeping with his/her permanent schedules
- Ensure all curriculums are current that are utilized by DUI Program, Behavior Management Programs and Driver Education Programs
- Update curriculums of which FSC holds copyrights as needed
- Provide courses as needed to include acting as a substitute instructor.
Sr. Community Corrections Officer
Orange County Work Release
01.1996 - 01.2011
- Job Placement services for Work Release, County and State Probation Supervised Offenders
- Assist Offenders in finding suitable employment that otherwise have barriers to employment
- Conduct employment ready instruction group
- Techniques designed to increase Offender employability, proper attire, personal grooming and hygiene
- Financial planning design to increase personal savings and budgeting to pay judicial and civil court fines and restore credit
- Make appropriate referral for educational needs, English Second Language referrals
- Adult literacy and GED testing
- HIV class referrals with Local service providers offering testing and counseling
- Program Services Liaison
- Education, substance abuse and Judicial and area Law enforcement Agencies
- Conduct investigative profiles for disciplinary actions when Inmate is suspected of noncompliance
- Conduct regularly schedule field checks with Inmate employers and un-scheduled field observation of inmates at the work environment
- Quality Assurance Inmate compliance at Work release
- Financial obligations, court ordered compliance and Child Support.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Observed behavior of residents individually and in groups.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
Inmate Triage and SALCE Testing
Orange County Corrections Department
01.1994 - 01.1996
- Conduct SALCE Testing and interpret results
- Enter data into Inmate Management System to facilitate inmate movement and housing assignments
- One of three teams that Included Mid-Florida Tech (education), Jail Facility management (housing) and Classification Department (Inmate Level of security).
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
Life Skills and Substance Abuse
Horizon Facility (33rd street Jail)
02.1992 - 01.1994
- Work area located inside the Inmate housing Unit
- Providing direct contact Inmate educational and counseling services
- Working directly with corrections staff, education providers and nursing-mental health.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Completed regular check-ins and progress report for each client.
Education
SCRUM methodology -
LEAN - Six Sigma -
01.2023
Bachelor of Arts - Liberal Studies, Behavioral Science
Barry University
Miami, FL06.1995
Skills
- Strategic Planning
- Training Facilitation
- Stakeholder Engagement
- Problem Solving
- Contract Negotiation
- Program Evaluation
- Cross-functional Collaboration
- Project Management
- Decision Making
- Performance Evaluation
- Innovation Management
- Marketing Materials
- Client Meetings
- Written and Verbal Communication
Accomplishments
- Exceeded program revenue goals by 50%.
- Reduced program costs 30% through implementation of strategic improvements.
- Conceptualized and developed SCRAM-RB Pro program.
- Supervised team of 12 staff members.
- Achieved Implementation through effectively helping with Marketing .
- Collaborated with team of Executive Board in the development of RB Pro Tier Program.
Employment Awards
- Team Player in a High Census Environment, Breaking Free (1985)
- Promotion to Sr. Addictions Specialist, Orange County Corrections (1995)
- Service Award Orange County Corrections, Job Placement and the Community- Orange County T.V. (1997)
- Innovate Team Player Service Award, Orange County Clerk of Courts (2008)
Certification
- DHSMV Certified
- DUI Level 1 (#1323) instructor
- DUI Level 2 (#1324) instructor
- Special Supervision Services (#2277)
- DUI evaluator (#2276)
- Ignition Interlock Services (IID)
- Clinical Supervisor (#5447)
Previous Certifications
- Victim Awareness, 2000
- Certified Criminal Justice Specialist, 2001
- CAAP State of Florida, 1989
- CRT certification, 2003
Timeline
Behavior Management Program Supervisor
Florida Safety Council
05.2023 - Current
Chief Education Instructor/ Clinical Supervisor/Quality Assurance
Florida Safety Council
01.2023 - Current
Sr. Community Corrections Officer
Orange County Work Release
01.1996 - 01.2011
Inmate Triage and SALCE Testing
Orange County Corrections Department
01.1994 - 01.1996
Life Skills and Substance Abuse
Horizon Facility (33rd street Jail)
02.1992 - 01.1994
SCRUM methodology -
LEAN - Six Sigma -
Bachelor of Arts - Liberal Studies, Behavioral Science
Barry University
- DHSMV Certified
- DUI Level 1 (#1323) instructor
- DUI Level 2 (#1324) instructor
- Special Supervision Services (#2277)
- DUI evaluator (#2276)
- Ignition Interlock Services (IID)
- Clinical Supervisor (#5447)
Program(s) Scheduling Coordinator
Florida Safety Council
03.202 - Current
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