Summary
Overview
Work History
Education
Skills
Timeline
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Brian Farrell

Chandler

Summary

Results-focused management professional offering over 30 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.

Overview

35
35
years of professional experience

Work History

Store Manager

CVS
11.2015 - Current
  • Multi-unit management
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Completed Foundations For Leadership development program
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Developed staff capabilities through training, coaching, and monthly reviews
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer loyalty scan rate by 15%

District Manager

Fresh & Easy
06.2012 - 11.2015
  • Successfully developed a highly motivated, competent, and customer service oriented team of 12 General Managers
  • Improved comparative year on year sales 26% since taking over AZ market
  • Initiated waste reduction program saving the district $90,000 quarterly
  • Implemented shrink protection plan reducing loss from 1% to .6%
  • Developed 3 General Managers to succeed to the next level
  • Initiated program that standardized employee training and led to increase in customer satisfaction by 12%

General Manager

Fresh & Easy
11.2007 - 06.2012
  • Completed a series of training sessions to advance from General Manager to District Manager
  • Increased annual revenues from $7.2M-$11.4M in 2 years through better in-stock conditions, merchandising, and improved customer service expectations
  • Opened 3 different new store locations and assisted in recruiting and training new staff

Grocery Manager

Von's
02.1997 - 10.2007
  • Set clear expectations, performance measures, and goals regarding work flow prioritization
  • Implemented more aggressive merchandising plan in order to drive more demographically specific, and seasonally relevant sales
  • Responsible for ordering all dry grocery and frozen goods
  • Recognized for highest in-stock percentage in the district
  • Partnered with all DSD vendors in order to improve in-stock conditions, and determine proper stock levels to support promotions

Store Manager

Harvest House Inc.
02.1990 - 02.1997
  • Increased year on year revenues by 8%-10% for 5 consecutive years
  • Trained staff to deliver outstanding customer service
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts
  • Determined staff promotions and demotions, and terminated employees when necessary
  • Completed weekly schedules according to payroll policies

Education

Bachelor of Science - Business

Michigan State University
E. Lansing, MI
01.1990

Skills

  • Multi-unit operation management
  • Outstanding communication skills
  • Exceptional leader & manager of change
  • Excellent coaching and development skills
  • Multimillion-dollar P&L management
  • Team-oriented
  • Effective problem solving and strategic planning

Timeline

Store Manager

CVS
11.2015 - Current

District Manager

Fresh & Easy
06.2012 - 11.2015

General Manager

Fresh & Easy
11.2007 - 06.2012

Grocery Manager

Von's
02.1997 - 10.2007

Store Manager

Harvest House Inc.
02.1990 - 02.1997

Bachelor of Science - Business

Michigan State University

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Brian Farrell