Brian Fink
Gillette
Summary
Dynamic retail leader with extensive experience at Walmart, specializing in store operations and staff development. Proven track record of enhancing customer satisfaction through effective training and streamlined processes. Skilled in budgeting and financial management, with a strong focus on employee engagement and team building, driving significant sales growth and operational efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Store Lead
Walmart
09.2022 - Current
- Implemented visual merchandising standards to create an appealing store environment, driving customer engagement and sales growth.
- Streamlined store operations for increased efficiency and productivity through effective delegation of tasks.
- Mentored team members to develop their skills, resulting in multiple promotions within the company.
Automotive Manager
Walmart
06.2019 - 09.2022
- Championed employee training initiatives that fostered the development of technical expertise and customer service skills within the department.
- Increased customer satisfaction by implementing efficient automotive service processes and streamlined communication with clients.
- Collaborated with sales staff to improve cross-departmental communication, enhancing the overall customer experience.
People Lead - Human Resources
Walmart
03.2017 - 06.2019
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Grocery Department Manager
Walmart
04.2013 - 03.2017
- Ensured compliance with food safety standards, maintaining high levels of quality control within the department.
- Utilized analytical tools such as planograms and endcap displays in order to maximize shelf space efficiency while optimizing visual appeal for customers.
- Reduced shrinkage rates by closely monitoring inventory levels and addressing discrepancies promptly.
Store Co-Manager
Walmart
06.2010 - 04.2013
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Assistant Manager
Walmart
08.2007 - 06.2010
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
Bachelor of - Education
Chadron State
Chadron08-1995
Skills
- Store operations
- Staff training and development
- Scheduling and time management
- Goal setting and achievement
- Budgeting and financial management
- Employee engagement
- Team building and leadership
- Strong communication and interpersonal skills
Certification
National Food Safety
Timeline
Store Lead
Walmart
09.2022 - Current
Automotive Manager
Walmart
06.2019 - 09.2022
People Lead - Human Resources
Walmart
03.2017 - 06.2019
Grocery Department Manager
Walmart
04.2013 - 03.2017
Store Co-Manager
Walmart
06.2010 - 04.2013
Assistant Manager
Walmart
08.2007 - 06.2010
Bachelor of - Education
Chadron State
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