Summary
Overview
Work History
Skills
References
Timeline
Generic

Brian Flanagan

Lawrenceville,GA

Summary

Dynamic business leader with proven expertise in strategic planning, problem-solving, and team development. Successfully recruited and trained personnel to meet diverse customer and operational demands, fostering a collaborative work environment. Recognized for motivational leadership style and ability to engage individuals from various backgrounds. Committed to driving organizational success through effective team synergy and innovative solutions.

Overview

6
6
years of professional experience

Work History

Owner/Operations Manager

Flanagan First Cencompasslass Cleaning Services
Lawrenceville, GA
01.2022 - Current
  • Managed daily operations of business, including hiring and training staff.
  • Analyzed industry trends to develop competitive strategies.
  • Developed policies and procedures for the organization.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Set pricing structures according to market analytics and emerging trends.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Reviewed legal documents related to business operations.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Ensured compliance with applicable laws and regulations related to business operations.
  • Developed and implemented successful sales strategies to meet business goals.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Ensured compliance with local, state, and federal regulations.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Identified new opportunities for growth, expansion, and diversification.
  • Operated equipment and machinery according to safety guidelines.
  • Oversaw financial management, budget management, accounting and payroll activities.

Environmental Technician

Encompass Rehabilitation Hospital
Cumming, GA
05.2022 - 12.2024
  • Documented inspection, collection, sample management and waste removal activities and findings through appropriate communications and recordkeeping practices.
  • Conducted risk assessments for hazardous substances and developed risk management plans.
  • Provided technical support to other departments within the organization as needed.
  • Managed hazardous waste materials, including collection, storage, and disposal, following safety protocols.
  • Responded to environmental emergencies, such as chemical spills, providing technical support and cleanup assistance.
  • Provided guidance to facility personnel on proper waste handling procedures.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked effectively in team environments to make the workplace more productive.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed routine maintenance and repair.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Account/Route Manager

Calhoun Cleaning
Calhoun, GA
01.2022 - 08.2023
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Replenished supplies such as soap, toilet paper and paper towels in restrooms.
  • Notified managers of repair needs or additions to building operating systems.
  • Removed spots from rugs using appropriate methods.
  • Serviced, cleaned and restocked restrooms.
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
  • Steam-cleaned or shampooed carpets.
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Kept business entrances clean, tidy and professional in appearance.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Dusted furniture, machines or equipment.
  • Responded promptly to requests for housekeeping services from staff or visitors.
  • Emptied trash cans and replaced liners as needed.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Reported any damages or maintenance needs to supervisor immediately upon discovery.
  • Swept, mopped, scrubbed and waxed floors.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Responded quickly to calls for spills and other potentially dangerous situations.
  • Stripped, sealed and polished floors.
  • Adhered to departmental policies regarding safety protocols while performing job duties.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
  • Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
  • Vacuumed carpets and upholstered furniture.
  • Maintained cleaning equipment in a clean and orderly fashion.
  • Followed safety procedures when using chemical agents to clean surfaces or laundry detergents when washing linens and clothes.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Inventory Specialist

Ebryit
Kennesaw, GA
02.2019 - 11.2021
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Examined printed copy for correct ink density, position on paper and registration.
  • Examined and produced specific job orders.
  • Operated computers to access information related to shipping activities.
  • Organized deliveries by sorting and stocking receivables
  • Received incoming shipments and verified contents against packing slips.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Helped employees accomplish tasks during peak periods.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Scheduled classes based on availability of classrooms, equipment or instructors.
  • Conducted orientation sessions for new hires.
  • Developed and implemented employee training programs to meet organizational goals.
  • Tied and secured loads to prevent shifting or damage to items.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.

Skills

  • Marketing tactics
  • Budget development
  • Business planning
  • Hiring and staffing
  • Small business operations
  • Administrative oversight

References

References available upon request.

Timeline

Environmental Technician

Encompass Rehabilitation Hospital
05.2022 - 12.2024

Owner/Operations Manager

Flanagan First Cencompasslass Cleaning Services
01.2022 - Current

Account/Route Manager

Calhoun Cleaning
01.2022 - 08.2023

Inventory Specialist

Ebryit
02.2019 - 11.2021

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Brian Flanagan