Brian Fletcher
Calhoun,LA
Summary
High-performing Manager with 13 years of restaurant experience in fast-paced, high volume environments. Successful Key Manager bringing proven expertise in staff training and leadership. Manages operations effectively to consistently exceed targets. Dedicated to maximizing customer satisfaction and sales by coaching and motivating exceptional performance from associates.
Overview
6
6
years of professional experience
Work History
Key Manager
Texas Roadhouse
West Monroe, LA
04.2021 - Current
- Implemented cost-saving measures where possible without compromising quality or service.
- Maintained a safe working environment by adhering to safety policies and procedures.
- Provided leadership, guidance, and training to key staff members.
Kitchen Manager
Olive Garden
Houma, LA
11.2019 - 04.2021
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
Kitchen Professional
Olive Garden
Baton Rouge, LA
07.2018 - 11.2019
- Inspected deliveries for freshness before accepting them into the kitchen area.
- Communicated effectively with other team members about any changes or updates related to menu items or customer orders.
- Followed all sanitation procedures when cleaning kitchen surfaces, floors, walls and appliances.
- Assisted in the preparation of food items according to recipes and menus, ensuring adherence to quality standards.
- Trained new staff members on safety protocols, health regulations and proper food handling techniques.
Education
High School Diploma -
West Ouachita High School
West Monroe, LA05-2010
Skills
- Effective Leader
- Consistently meet Goals
- Organized
- Coaching and Mentoring
- Customer service-oriented
- Employee Scheduling
Timeline
Key Manager
Texas Roadhouse
04.2021 - Current
Kitchen Manager
Olive Garden
11.2019 - 04.2021
Kitchen Professional
Olive Garden
07.2018 - 11.2019
High School Diploma -
West Ouachita High School
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