Brian Foley

• Operational Leadership: Provide leadership, guidance, and support to 8 District and 50 General Managers and operations teams across all locations to ensure consistency in service quality, operational standards, and compliance.
• Financial Management: Oversee regional financial performance, including sales, profitability, and expense management; develop strategies to achieve budgeted targets.
• Strategic Planning: Develop and implement regional business plans aligned with corporate objectives, including market expansion, brand development, and competitive positioning.
• Talent Development: Recruit, mentor, and develop high-performing leadership teams; ensure ongoing training and development programs to foster a positive and productive work environment.
• Customer Experience: Drive initiatives to enhance customer satisfaction and retention, ensuring delivery of exceptional guest experiences.
• Compliance: Ensure all restaurants adhere to company policies, health and safety regulations, and legal requirements.
• Performance Metrics: Monitor and analyze operational KPIs, sales data, and customer feedback to identify areas for improvement and implement corrective actions. This group out performed all other 8 markets financially every period.
• Cross-Functional Collaboration: Work collaboratively with marketing, culinary, finance, and HR teams to support regional goals
• Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
• Collaborated with senior management to develop strategic initiatives and long term goals.

• Support Operations & Training Excellence Partners with field leadership to ensure company-owned restaurants are fully prepared to execute operations and training programs.
• Acts as a learning ambassador for all company-owned restaurants by introducing them to processes, resources, systems, and tools.
• Leads all learning activities for new initiatives, including product rollouts, guest service initiatives, processes, technology, and systems.
• Facilitate and deliver inspiring in-person and virtual learning experiences consistently using practical adult learning principles.
• Leads the certification process for all company-owned national training restaurants.

• Responsible for leading SRI's Operational initiatives and project management, partnering with VP of Ops and Directors of Ops to increase and deliver Operational Consistency.
• Develop and maintain operating practices, processes, and procedures for SRI. Partner with Field HR and training to develop and implement plans and initiates to support Developing Great People within SRI Drive-Ins. Oversee product operations tests and market testing.
• Work closely with corporate cross functional teams and field teams to implement, train, and follow-up on all SRI initiatives. Responsible for leading operational procedure changes utilizing feedback from field.
• Increase operational consistency throughout SRI, leading OPS initiatives to drive speed of service, cleanliness, guest satisfaction, sales & profits, and overall operational excellence.
• SRI point person for all third party delivery platforms.
• Liaison with multiple third party vendors that are directly related to SRI operations.
• Assisted in the implementation & training of Diversity and Inclusion training for all SRI GM's & Supervisor's.
• Works in the field to train and roll out new operational programs as it relates to operational execution in SRI.
• Lead Start/Stop/Accelerate process to drive operations simplification.
• Analyze system operational trends; develop actions, programs and tools to improve operational consistency across the system.
• Review tools, checklists, guides as needed to promote MUP Success Routines to drive sales, profits, guest service, people development, and consistency.
• Assists in identifying specific needs and areas for operational focus by working with various departments and teams to create materials and information needed for Drive-ins success.

Supervised 10 Sonic Drive-in locations with over 250 employees.

• Award People Developer Supervisor in 2016
• Awarded People Excellence Supervisor in 2017
• Supervisor of the year runner up in 2017
• Worked closely with all employee levels to ensure operational excellence.
• Lead a team of high performing General Managers whose focus was on company leading profitability while successfully managing excellence guest service and developing the future leaders of SRI.
• Directed training, promotions and employee recognition to minimize turnover and maximize productivity which consistently outperformed top tier industry averages.
• Successfully achieved Certified Training status in 2 of my Drive-ins.
• Oversaw 8 New Drive-in openings during my time as regional supervisor
• Author of a regional leader lead learning and skill development program focused on training future leaders of our company at all levels.

• Drove double digit year-over-year business growth while leading operations excellence, SRI strategic vision and implemented long-range Local Store marketing for continual growth.
• Promoted 3 of my management team to the roll of General Manager.
• Achieved a 100% on a bi-yearly food Safety audit.
• Successfully executed a new Drive-ins open as General Manager of the Tulsa Hills Location in May of 2013.
• Earned Certified Training Drive-in Status in 2012.